Experience

Armstrong Teasdale

• United States
• Law Practice
• 700 & Above Employee

• Client Services Specialist

  • Jun 2021 - Present



Husch Blackwell

• United States
• Law Practice
• 700 & Above Employee

• Client Account Manager

  • May 2017 - Jun 2021



The Gatesworth

• Greater St. Louis Area

• Sales and Marketing Leasing Counselor

  • Apr 2016 - Oct 2016

  Executed professional leasing services to potential residents, in order to maximize apartment rentals. Attracted, assessed, counseled and inspired change in prospective residents by exploring how The Gatesworth would allow them to achieve their personal goals and enhance their lifestyle. Executed professional leasing services to potential residents, in order to maximize apartment rentals. Attracted, assessed, counseled and inspired change in prospective residents by exploring how The Gatesworth would allow them to achieve their personal goals and enhance their lifestyle.



Frontline Managed Services

• Legal Services
• 400 - 500 Employee

• Accounts Receivable Manager

  • Sep 2014 - Mar 2016

  Direct management of client portfolios, in order to maximize cash flow for law firms. Worked with Finance department in order to exceed billing/cash targets for each firm (Boston, San Francisco and St. Louis). Cultivated positive relationships with clients and attorneys. Direct management of client portfolios, in order to maximize cash flow for law firms. Worked with Finance department in order to exceed billing/cash targets for each firm (Boston, San Francisco and St. Louis). Cultivated positive relationships with clients and attorneys.



CenturyLink Business for Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Accounts Receivable Manager II

  • Apr 2009 - Aug 2014

  Management of 800+ contract business customers from point of sale to disconnect. Conferred directly with clients to determine reasons for overdue payment, resolve and collect delinquent receivables. Timely reporting to management and Sales of significant delinquencies, potential bad debt and customer disputes. Provided to upper management weekly specialized reporting for team collection activity and commitment to pay agreements to ensure accuracy of monthly statistical data… Show more Management of 800+ contract business customers from point of sale to disconnect. Conferred directly with clients to determine reasons for overdue payment, resolve and collect delinquent receivables. Timely reporting to management and Sales of significant delinquencies, potential bad debt and customer disputes. Provided to upper management weekly specialized reporting for team collection activity and commitment to pay agreements to ensure accuracy of monthly statistical data. Reviewed and ensured compliance with the terms of service contracts. Responsible for reviewing cash application and researching unapplied cash by contracting customer credit privileges. Collaborated and interfaced with internal Sales department to facilitate profitable growth and increase revenue potential. Billing Inquiry Analyst – conducted detailed research and offered resolution for customer disputes in a timely manner. Provided explanation and closure, in order to secure payment. Initiated service interruption, disconnection, and/or termination as required. Arranged for debt repayment and established payment plans based on financial status. Show less Management of 800+ contract business customers from point of sale to disconnect. Conferred directly with clients to determine reasons for overdue payment, resolve and collect delinquent receivables. Timely reporting to management and Sales of significant delinquencies, potential bad debt and customer disputes. Provided to upper management weekly specialized reporting for team collection activity and commitment to pay agreements to ensure accuracy of monthly statistical data… Show more Management of 800+ contract business customers from point of sale to disconnect. Conferred directly with clients to determine reasons for overdue payment, resolve and collect delinquent receivables. Timely reporting to management and Sales of significant delinquencies, potential bad debt and customer disputes. Provided to upper management weekly specialized reporting for team collection activity and commitment to pay agreements to ensure accuracy of monthly statistical data. Reviewed and ensured compliance with the terms of service contracts. Responsible for reviewing cash application and researching unapplied cash by contracting customer credit privileges. Collaborated and interfaced with internal Sales department to facilitate profitable growth and increase revenue potential. Billing Inquiry Analyst – conducted detailed research and offered resolution for customer disputes in a timely manner. Provided explanation and closure, in order to secure payment. Initiated service interruption, disconnection, and/or termination as required. Arranged for debt repayment and established payment plans based on financial status. Show less



LT Inc.

• Client Service Associate

  • Sep 2008 - Apr 2009

  Moderated one-on-one interviews and facilitated focus group discussions. Participated in client meetings to gain agreement on objectives, formulate research design, and determine key implications of research results. Key back room client contact while focus groups were in session. Assisted in identifying insights and crafting research findings for final report. Moderated one-on-one interviews and facilitated focus group discussions. Participated in client meetings to gain agreement on objectives, formulate research design, and determine key implications of research results. Key back room client contact while focus groups were in session. Assisted in identifying insights and crafting research findings for final report.