Experience

Oyster Yachts

• United Kingdom
• Shipbuilding
• 100 - 200 Employee

• Head of Oyster Charter

  • Sep 1996 - Present

  Established a charter division for Oyster Yachts from start up. Oyster Charter is an exclusive yacht charter management for privately owned yachts from 56 to 130 feet. • Advises yacht owners on individual business models, marketing plans and profit analysis. Provides analytical reporting, invoicing, and management of escrow funds• Responsible for rigid organization of schedules, documentation, and compliance with international regulatory standards• Creates marketing material and promotional campaigns via email, websites, and social media, as well as maintaining multiple marketing CRM platforms• Coordinates trip details for clients. Responsible for travel logistics, requirements, and general customer service Show less

• Customer Relationship Management Consultant

  • Mar 2020 - Sep 2021

  Led on transition from Dynamics 365 to Hubspot for companywide CRM use. Developed a custom object platform with a third-party developer to tailor the CRM to Oyster’s needs.

• Event Coordinator

  • Jan 2012 - Sep 2019

  Lead coordinator for three regattas a year taking place in Newport, Antigua, and Palma Mallorca hosting over 200 yacht owners and guests. • Identified and secured venues for week long events and gala dinners • Managed the attendees and coordinated daily event logistics• Published marketing and event details to clients• Coordinated event and media teams

• Director of Operations

  • Apr 2011 - Mar 2015

  • Managed US operations for the Newport office • Advised Oyster executive team on US market trends, advertising strategies and general business activities utilizing competitor analysis, industry publications, and historical data trends