Experience

Galen College of Nursing

• United States
• Higher Education
• 700 & Above Employee

• Director of Campus Operations

  • Mar 2023 - Present

• Associate Director of Campus Operations

  • Mar 2022 - Present



University of Richmond

• Higher Education
• 700 & Above Employee

• Associate Director, Residence Life & Housing

  • Jun 2020 - Mar 2022

  Recruit & supervise team of 5 direct reports with more than 90 indirect student staff membersEstablish department goals, implement short- & long-term strategic plans, & optimize performance through hands-on training & learning programsManage in-person & virtual events, including 2 recruitment fairs, 6 residence hall showcases, & 2 orientation presentations per yearCoordinate annual move-in processes for up to 3,000 new & returning students via partnerships with both on- & off-campus constituentsAllocate, balance, & reconcile budgets of up to $10K, enacting effective policies & procedures to streamline operations & achieve department goalsAssess data concerning effectiveness of programs & initiatives to recommend enhancementsPerform housing assignments, contracts, & billing using StarRez housing management system & maintain accurate records for detailed analysis & reporting to recommend improvement strategiesGenerate & update departmental website, policies, & publications, including COVID-19 protocolsServe on 9 division-wide & university committees to support well-being for diverse student groups Show less

• Area Coordinator

  • Jul 2016 - May 2020

  Coordinated plans for presentations & scheduled sessions for 10-day training & development seminar for staff of 90 resident assistants (RAs) Managed annual budgets for programming, staff development, & faculty partnerships Planned educational programming & local/international trips for 4 living learning communitiesRebranded recruitment strategies, improved job descriptions, & updated manuals to achieve 94% retention rate for existing staff & boost new applicants by 60% Chaired 4 cross-functional committees during departmental restructuring to combine departmentsResearched policies to benchmark & institute best practices, including gender flexible housing policy Selected & onboarded 18 RAs & 2 head residents to oversee 500 students in 6 residential facilitiesChaired student staff recruitment & selection process & revamped recruitment strategies, leading to 60% increase in new RA applicationsIntroduced new software tool called Presence & built custom forms to gather information quicklyConnected at-risk students with campus resources to avoid course failures & bolstered student experiences by creating innovative wellness initiative Show less



Rutgers University

• United States
• Higher Education
• 700 & Above Employee

• Residence Hall Director

  • Aug 2014 - May 2016

  Initiated co- curricular programming for 700 students to promote wellness, service, diversity & inclusion, & community building while growing residence hall government participation by 200%Led team of 7 apartment assistants & forecasted annual budgets accurately

• Dean of Students Graduate Intern

  • Jan 2015 - May 2015



Appalachian State University

• United States
• Higher Education
• 700 & Above Employee

• Special Projects Graduate Intern

  • May 2015 - Jul 2015

  Executed 2-week training program for 120 graduate assistants & RAs with continuous improvement efforts to improve programming Researched & created online diversity training modules & conflict management training program to promote inclusivity Executed 2-week training program for 120 graduate assistants & RAs with continuous improvement efforts to improve programming Researched & created online diversity training modules & conflict management training program to promote inclusivity



Elon University

• United States
• Higher Education
• 700 & Above Employee

• Residence Life Fellow

  • Aug 2013 - Jun 2014

  Developed program tracker for 24 RAs to ensure completion of programming requirements Authored fellow training manual to encourage holistic preparation for leadership, emergency response, crisis intervention, & program delivery for more than 1,000 residents Developed program tracker for 24 RAs to ensure completion of programming requirements Authored fellow training manual to encourage holistic preparation for leadership, emergency response, crisis intervention, & program delivery for more than 1,000 residents