Head of User Engagement

• Sep 2021 - Present

Partnerships Director

• Apr 2021 - Sep 2021

Sales Manager

• May 2018 - Apr 2021

Simply put, YourCause is a technology company that helps corporations and their employees connect with the causes they care most about. Our SaaS-based CSRconnect Platform is a fully hosted and managed solution used to engage employees in volunteering and giving initiatives, as well as help grants administrators manage their corporate and foundation philanthropic programs. The companies that partner with us are joining the YourCause Global Good Network, representing some of the most committed… Show more Simply put, YourCause is a technology company that helps corporations and their employees connect with the causes they care most about. Our SaaS-based CSRconnect Platform is a fully hosted and managed solution used to engage employees in volunteering and giving initiatives, as well as help grants administrators manage their corporate and foundation philanthropic programs. The companies that partner with us are joining the YourCause Global Good Network, representing some of the most committed corporate citizens and dedicated nonprofits around the world. As a Sales Manager for YourCause, I support a team of Sales Executives to continue building the competitive, supportive, and strategic culture that has made us successful.

Sales Executive

• Mar 2016 - May 2018

As a Sales Executive, I built partnerships, working with some of the most forward-thinking brands in the world. I also served as leader within the sales organization, and mentoring team members. Highlights include: -Exceeding quarterly and annual quota -Led the sales cycle for 40+ large enterprise opportunities, navigating buying processes, leading RFP preparation and presentation, and negotiating complex MSAs, SOWs, and SLAs -Working with large corporations to strategically build… Show more As a Sales Executive, I built partnerships, working with some of the most forward-thinking brands in the world. I also served as leader within the sales organization, and mentoring team members. Highlights include: -Exceeding quarterly and annual quota -Led the sales cycle for 40+ large enterprise opportunities, navigating buying processes, leading RFP preparation and presentation, and negotiating complex MSAs, SOWs, and SLAs -Working with large corporations to strategically build out their CSR program, as it best fits their employee base and culture -Recognized as Top Sales Executive in 2017

Manager of Program Services

• Oct 2014 - Jun 2016

• Created a new division of client services specifically to handle custom services that fell outside of the platform. Including but not limited to: match request vetting, volunteer grant vetting, charity outreach, processing paper pledge forms, etc. • Built a brand new process for vetting international charities that did not require Equivalency Determination • Assisted in designing an online platform for the international vetting process. • Combined the Program Services Team with the… Show more • Created a new division of client services specifically to handle custom services that fell outside of the platform. Including but not limited to: match request vetting, volunteer grant vetting, charity outreach, processing paper pledge forms, etc. • Built a brand new process for vetting international charities that did not require Equivalency Determination • Assisted in designing an online platform for the international vetting process. • Combined the Program Services Team with the NPO Special Projects Team to handle a higher volume of projects, as well as all nonprofit activity • Made myself available for any support needed by all teams at YourCause • Responsible for training all new hires

Manager of Customer Service

• Apr 2014 - Jan 2015

• Created a new division of client services specifically to handle customer service inquiries • Grew the team by 167% • Built a quality metrics system to rate each customer interaction • Implemented processes for launching new clients, and sharing information regarding each client’s program • Assisted in building a second tier to the customer service team called the Resolution Team

eCommerce Administrator

• Aug 2013 - Feb 2014

• Monitor price and availability of “Hukk-ed” products • Report and resolve system errors • Track inventory to insure accuracy • Monitor currency conversions • Overseeing all administrative eCommerce related reports • Monitor price and availability of “Hukk-ed” products • Report and resolve system errors • Track inventory to insure accuracy • Monitor currency conversions • Overseeing all administrative eCommerce related reports

Assistant Manager

• Feb 2013 - Feb 2014

• Responsible for creating final contracts and placing orders with designers • Creating and implementing social media outlets at our location • Working from a sales aspect with a high quality of customer service • Tracking, contacting clients, and ordering through the Agiliron database • Managing pipeline and tracking sales • Assistant Buyer • Office Manager • Responsible for creating final contracts and placing orders with designers • Creating and implementing social media outlets at our location • Working from a sales aspect with a high quality of customer service • Tracking, contacting clients, and ordering through the Agiliron database • Managing pipeline and tracking sales • Assistant Buyer • Office Manager

Intern

• Sep 2010 - Jan 2011

• Assisted the Parent Educator in the Young Parent Program • Worked with young parents, ages 13-21, to create healthy, stress-free, environment and lifestyle for both the parents and their children • Organized client database • Helped create weekly lesson plans based on the parents’ wants and needs • Assisted the Parent Educator in the Young Parent Program • Worked with young parents, ages 13-21, to create healthy, stress-free, environment and lifestyle for both the parents and their children • Organized client database • Helped create weekly lesson plans based on the parents’ wants and needs

Teaching Assistant

• Apr 2010 - Jun 2010

• Facilitated a weekly discussion section for Women’s and Gender Studies 101 • Supported Erin Young, PhD., in a lecture of 150+ students • Integrated feminist pedagogy into a classroom setting • Facilitated a weekly discussion section for Women’s and Gender Studies 101 • Supported Erin Young, PhD., in a lecture of 150+ students • Integrated feminist pedagogy into a classroom setting

Intern

• Sep 2008 - Jun 2009

• Conducted and created presentations for local schools regarding body image and relational aggression • Worked in the center for ‘drop-in hours’ for tutoring and free time • Ensured that the girls at the center were making healthy choices, staying involved in positive activities, and provided emotional support through their personal struggles. • Conducted and created presentations for local schools regarding body image and relational aggression • Worked in the center for ‘drop-in hours’ for tutoring and free time • Ensured that the girls at the center were making healthy choices, staying involved in positive activities, and provided emotional support through their personal struggles.