Molly Colby
Insurance Consultant - Employee Benefits at J.J. Doorhy & Associates- Claim this Profile
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Bio
Credentials
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Life & Health License
ILJun, 2017- Nov, 2024
Experience
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J.J. Doorhy & Associates
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United States
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Insurance
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1 - 100 Employee
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Insurance Consultant - Employee Benefits
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Nov 2022 - Present
- Support and lead a service team that offers white glove service to clients in the area of Benefit Administration. - Act as a direct line access for client executives and their employees, which results in providing unmatched service and an immediate response to day-to-day issues and questions should they arise. - Meet with clients regularly to discuss long and short-term benefit strategies. - Lead strategy conversations that range from developing innovative HR/Finance solutions to establishing benefit programs around plan optimization and wellness that best optimize clients benefit offerings. - At renewal, work to identify the best available benefit plan designs, offerings, and pricing for clients. - Negotiate rate reduction on clients behalf and present the renewal options to clients in preparation for Open Enrollment. - During Open Enrollment, lead meetings with client executive teams and present carrier rates & recommendations, and discuss other possible benefit strategies. (Example, Self-Funding Strategy. Work with clients to create and plan a self-insured strategy and discuss the timetable necessary in order to get the most value out of the plan) - Once renewal decisions are made by the client, work to inform the carriers of the decision and begin preparing for the open enrollment. - Prepare marketing material for the employees for Open Enrollment and present plan options to employees in a meeting. The presentation includes a review of plan descriptions, pricing, hospital listings, service numbers, wellness programs, and all other information the employee will need to make their decision. - Act as a partner between clients and carriers which includes managing the coordination of plan documents, contracts, rate summaries, and all documentation/communications necessary for a plan to run efficiently. - Handle all back-end documentation changes as they arise and assist in carrier communication. - Offer support to clients in areas of compliance and labor laws. Show less
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The Horton Group
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United States
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Insurance
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300 - 400 Employee
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Operations Coordinator- Employee Benefit Technology
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Jan 2019 - Oct 2022
• Work directly with our Human Resource clients on everyday management of their Benefit Administration portals.• Act as a project coordinator, implementation specialist and benefit administration advisor from start to finish on various benefit administration portals for our clients, as well as process renewals within their existing portals in preparation for each annual Open Enrollment.• Troubleshoot employer and employee reporting, onboarding, termination, implementation and various other issues that may arise.• Host and conduct training and informational webinars for our clients on our agencies supported benefit administration solutions.• Work on integrations between benefit administration portals with EDI (electronic data interface) and payroll integrations with various vendors.• One of the founding members of The Horton Groups Benefit Technology Solutions Team, which provides benefit administration solutions for our clients and prospects.• Develop and introduce internal processes and procedures used within the Employee Benefits Division when implementing a benefit administration solutions for our clients. • Proficient knowledge in Employee Navigator, Maxwell Health, PlanSource, Flock, Teemwurk, Zenefits and everyday use within the Epic Software System. Show less
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Client Analyst- Employee Benefit Solutions
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Sep 2016 - Jan 2019
• Handles complex client, account management and insurer service requests while maintaining a concern for timeliness, completeness, and confidentiality of information.• Assists clients in resolving escalated or unique employee benefit claim issues.• Creates, manages and prepares proposals for client presentations regarding Employee Benefit Insurance. • Builds and revises employer benefit portal websites (Employee Navigator, Maxwell Health, HR Connection). • Analyze, manage and review client billing and audits in order to resolve issues when identified.• Review employee benefit policies for adequate coverage, and convey the benefit coverage to clients and employees.• Provide high level of customer service to clients with benefits coverage questions and ensure resolution by verifying coverage with third parties and insurance carriers. Show less
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LaSalle Network
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United States
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Staffing and Recruiting
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300 - 400 Employee
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Project Manager - Human Resources
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Dec 2015 - May 2016
• Responsible for the full-life cycle recruitment for various direct hire roles such as: Director of Human Resources, Human Resource Manager, Human Resource Generalist, Benefits and Compensation Analyst, HRIS Analyst, Recruiter, Recruiting Coordinator, Resource Manager, Director and Operations-Property and Casualty, Client Manager- Property and Casualty, Client Service Representative. • Sourced two full-time placements, generating $28,000 in placement fees. Additional pipeline book-of-business year to date in 2016 will net $104,000 in fees for five full-time positions. • Achieved aggressive metric goals. Generated eight or more qualified candidate recommendations for employers weekly. Conducted 60 recruiting calls per day with a minimum of 12 interviews per week. Maintained highest call volume within the Human Resources project team. • Sourced candidates through job boards and social media sites (LinkedIn Recruiter, CareerBuilder, Indeed, TheLadders) as well as through professional networking. Keyed in on profile match during the first week of employment, generating $30,000 in revenue for project team. • Excelled at developing employer requirements and matching compatible culture with desired skill sets, demonstrating an understanding of people and core business functions. • Maintained client retention by building strong relationships with existing clients through regular check-ins, meetings and client entertainment and engagement events. Show less
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Radix Wire & Cable
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United States
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Sales Representative - DURALIFE Product Line
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Jun 2014 - Nov 2015
Sales Representative for core product line, DURALIFE® launched in mid-2014, generating over $1M in revenue since inception.• Cultivates interactions with large/key projects in target areas through market research. Generates market penetration opportunities to ensure key decision makers are familiar with product offerings and increase exposure with end-users.• Interpret specific customer requirements by collecting information and analyzing needs against technical product specifications – provides pricing and related product information at point of sale. Offers account support to prime distribution vendors, managing overall customer experience from quoting to follow-ups.• Assists in marketing and promotional material generation. Attends national trades-shows, including coordinator for booth at National Fire Protection Association (NFPA) conference in Chicago 2015 - attended by 5,000, to promote brand recognition. Show less
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Account Manager
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Mar 2014 - Nov 2015
• Sole manager of 5 major accounts and 13 minor accounts worth $1.4M for various high temperature wire products– overseeing inquiries, quoting, order entry, and acknowledgements.• Initiate and create proforma invoices and credits from customer purchase orders. • Performs routine follow-up with customers to convert inquires to sales, directly contributes to achieving monthly sales targets.• Expedites Orders - Coordinates with scheduler to modify production schedule and liaisons with shipping department – ensures customer satisfaction.• Resolves product or service issues by clarifying the customer's complaint for accounts, determining the cause, selecting and explaining the best solution in the best interest of both customer and company, and follows up to ensure resolution.• Supports collective goals by accomplishing as needed tasks and acting as back-up to others in department who are out on business or vacation – consummate team player. • Suggest improvements to department processes/procedures- assisted with the companywide implementation of integrated manufacturing, accounting, business management software (SyteLine9) and Customer Relationship Management (CRM) Program to Sales Force. Assisted others to learn key elements of new program. • Works closely with Distribution Market Manager to ensure accuracy of quotes, follow up and overall sales. Writes reports and develops data extracts in excel, including the use of pivot tables, to create usable interface to track year to date sales, projected sales forecasts, and other key metrics to focus sales force activities. Show less
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Markt & Markworth, Ltd.
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Staffing and Recruiting
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1 - 100 Employee
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Research and Recruitment Director - Human Resources
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Mar 2012 - Feb 2014
Retained executive search firm that conducts C-level executive & senior management placement in organizations throughout North America. • Matched retained firms’ position requirements with potential candidates from LinkedIn, TheLadders, Monster, CareerBuilder. Analyzed skill and experience to match over 300 client position openings by preparing profiles and additional reports for clients, used internally and externally. • Assisted in re-launch of company website in order to improve overall outreach to the general public and potential clients. • Conducted oversight of Principle calendars, travel and meeting arrangements with clients and prospects. • Performed edits and reformatting of resumes for candidates to improve their overall success with target firms. Show less
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The City of Wickliffe
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Wickliffe, Ohio
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Lifeguard/Manager, Learn-to-Swim Director, Head Swim Coach
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Jun 2005 - Aug 2013
• Manage staff of 80 lifeguards/attendants - organize calendar and duties of all employees. Ensure water safety and overall wellness at two community pools. • Directed and set-up Learn-to-Swim program. Responsible for water safety of 150+ children, ages 5-10. Managed staff of 10-15 Water Safety Instructors. • Directed staff of three assistant coaches to support practice and competition for 120 athletes (Ages 4-18). Show less
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Mercyhurst University
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United States
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Higher Education
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500 - 600 Employee
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Media Coordinator/Event Management
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Sep 2007 - Jun 2011
Intercollegiate athletics program reflects an institutional commitment to excellence offering a wide range of programs for the student athlete. • Social Media Management: Implemented Twitter/Facebook pages for the Athletic Department, primary interface for student-athlete outreach - greatly improving Mercyhurt University brand recognition. • Assisted with marketing, promotions and publicity of 24 NCAA sports, including Division I Men's and Women's Ice Hockey. • Responsible for all content management of Athletic website – highest traffic site on domain. • Primary media contact for Men's and Women's Tennis, as well as other athletic teams. Generated written pre/post game articles to local media and public affairs channels. • Acted as game day manager for various athletic events to providing event coordination oversight and live feed to social media outlets. • Directed Media outreach and Public Affairs with Women's Ice Hockey Frozen Four tournament held in Erie, Pa (2011), attended by 8,000. Show less
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Education
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2007 - 2011
Mercyhurst College
Marketing -
2003 - 2007
Regina High School - South Euclid, OH
Community
