Business Intelligence Analyst

• Jan 2022 - Present

Data & Analytics Intern

• Jun 2020 - Aug 2020

• Learned and trained with Salesforce for the Pistons CRM database and ticketing databases• Maintained data hygiene and supported the team with data validation and modeling• Won the intern competition, with 5 other interns, for creating the best virtual fan experience plan that was later implemented• Collaborated with other departments and displayed analytical thinking by identifying, scrutinizing, improving, and streamlining complex work processes • Learned and trained with Salesforce for the Pistons CRM database and ticketing databases• Maintained data hygiene and supported the team with data validation and modeling• Won the intern competition, with 5 other interns, for creating the best virtual fan experience plan that was later implemented• Collaborated with other departments and displayed analytical thinking by identifying, scrutinizing, improving, and streamlining complex work processes

Hostess

• May 2016 - Aug 2019

• Worked 20-25 hours a week to earn money for college: received percent tip from other servers for above and beyond work• Trained incoming employees and delegated work to make restaurant run smoothly• Provided excellent customer service and fostered ware relationships with repeat customers• Managed event-related work including setting up tables and maintaining both exterior and interior of the restaurant • Worked 20-25 hours a week to earn money for college: received percent tip from other servers for above and beyond work• Trained incoming employees and delegated work to make restaurant run smoothly• Provided excellent customer service and fostered ware relationships with repeat customers• Managed event-related work including setting up tables and maintaining both exterior and interior of the restaurant