PlayTown and Family Programs Manager

• Jun 2023 - Present

Youth Programs Lead

• Oct 2021 - Jun 2023

Learning Center Leader

• Aug 2020 - Nov 2021

- Offer a safe and welcoming environment to students through relationship – based, skill building programs • Plan & implement age-appropriate activities and events both indoors and outdoors • Assist with students’ school projects or homework

Communications and Program Assistant

• Nov 2021 - May 2023

Marketing Intern

• May 2021 - Nov 2021

Youth Development Specialist

• Oct 2019 - Nov 2020

Seasonal Guest Relations Specialist

• Apr 2019 - Sep 2019

• Provided accurate stadium information and directed our guests accordingly. • Resolved guest conflicts with delicate concern, while adhering to and enforcing stadium policies and procedures. • Publicized various points of interest available for the enjoyment and entertainment of guests.

Community Relations/Marketing Intern

• Dec 2018 - Apr 2019

• Organize and implement Hawkeye’s Bookworms Reading Program (write press releases, manage social media content and marketing strategies, and prioritize our list of new and existing clients from teachers to academic administrators) • Schedule Bookworm school assemblies (from daycares to elementary schools), prepare prize deliveries, resolving problems, and making recommendations to any Bookworm-related questions via phone, email, or in person. • Create a Bookworm assembly skit featuring Hawkeye, and select and instruct contestants to play games during the skit. • Assist in player appearances and Hawkeye (mascot) appearances. Show less

Sales And Marketing Intern

• Apr 2018 - Dec 2018

• Operated and troubleshooted various aspects of the RedHawks ticket office operations (will call, advance and game-day transactions) • Established a generating knowledge of the entire RedHawks ticketing system and all ticketing options through E-Tix program (individual tickets, season tickets, groups, birthdays, etc.). • Handled daily audits of ticket sales, balancing all monetary transactions after each game. • Collaborated with Group Sales Coordinator to generate leads, coordinate group events, service clients, and process group event orders. • Promoted the RedHawks through community-related events, social media, and print media Show less

Flypaper Agency Intern

• Jan 2018 - May 2019

Retail Sales Representative

• Sep 2017 - Aug 2018

- Greet customers as they enter the retail store, assisting with customer service questions. - Answer incoming telephone calls and handle appropriately. - Responsible for accurate cash handling. - Price store merchandise as requested by store management. - Stock merchandise on shelves as requested by store management. - Responsible for handling customer returns. - Encourage customers to sign up for the Your Rewards Herberger’s credit card that offers special discounts and membership perks every time they use their credit card - Offer Let Us Find It to our customers to check the inventory of a certain product in our store (if the product is not in our storage rooms), in the Fargo store, and online. I also offer them online orders that will ship to their home in several days. Show less