Experience

340Basics

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Regional Strategic Manager, Account Management, 340B

  • Dec 2020 - Present

  340b

• Account Manager

  • Mar 2018 - Nov 2020



Cardinal Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Account Manager/Business Intelligence Consultant

  • Oct 2014 - Feb 2018

  • Manage key accounts - 50% of total CAH-owned market) by implementing new account setups and executing on tasks pertaining to the new customer experience specific to Community Health Centers.• Create and maintain ad hoc P&L reports and visualizations to audit accuracy of sales data which drive sales strategy and influence critical business needs• Create re-occurring ad hoc reports to reduce customer inquiries by 20% by using Excel and SQL based programs such as Business Objects and Tableau. • Participate in steering committee in department’s training development and formulated department’s preliminary training standards and modules, transforming one-on-one training to self-directive learning with potential to reduce trainer’s time by 50%. • Create competitive intelligence profile based on public government data, internal market intelligence and business intel for strategic sales directives.• Develop process improvements for reporting and compliance, leading to key standard operation procedures• Translate between leadership and system engineers during scoping and implementing projects, then managing strategy-driven projects• Serve as subject-matter-expert for team in reporting capabilities and account management

• Senior Analyst, Business Intelligence

  • Sep 2012 - Feb 2014

  • Created and researched responses by writing, editing and coordinating Request for Proposals for retail, alternate care and managed care customers, resulting in $3.4B of renewing business• Created and managed Business Reviews and scorecards focusing on customers and projects• Build and analyzed over 40 ad hoc reports monthly within Access, Excel and Business Objects• Build and report key performance indicator and visualization reports• Subject Matter Expert in Analytics for Black Belt led events, identifying and structuring department resource and reducing waste, driving department restructuring.

• Pricing Analyst, Contracts & Pricing

  • Feb 2008 - Oct 2012

  • Developed, implemented and maintained over 50 Standard Operating Procedures to regulate Department’s workload• Created and maintained Specialty and Department of Defense SharePoint site• Initiated and executed department projectso Consolidated Oncology contract groups and membership which led to 91% reduction of contract and membership maintenanceo Spearheaded Public Health consolidation project that created compliance with government regulationo Reduced contract maintenance by 75%, eliminated membership attachment errors by 90%, and reduced Public Health related chargebacks by 50%o Developed a Department of Defense audit template that decreases workload by 35%o Initiated Kaizen and Black Belt projects around newly acquired Oncology business• measurements by utilizing stats, and collaborated to develop efficient Lean Six Sigma metrics



TJ Maxx

• United States
• Retail

• Allocation Analyst

  • Sep 2007 - Feb 2008

  • Created and calculated shipment models to support strategies to drive sales and maximize profitability across the U.S.• Analyzed industry trends and negotiated shipment opportunities positively affecting millions of dollars in sales• Established profitable resolutions and daily/weekly department goals by analyzing quality reports• Forecasted sales trends by illustrating visual predictions of the customer’s demands vs. inventory capabilities • Collaborated with other departments to obtain best pricing, product availability and order status details, which minimized loss to competition



Asian American Community Services

• United States
• Individual and Family Services
• 1 - 100 Employee

• Program Manager, Youth Services Department

  • Dec 2005 - Aug 2007

  • Monitored programmatic expenses under strict budget constraints and proposed non-profit departmental grants expanding program funding by 250% and increasing target population by 150%• Collaborated with strategic team to develop grant/research/edit proposals, and advocated for department funding• Oversaw mentoring program and worked closely with over 130 low-income families as a community liaison between schools, parents, funders and other external influences• Monitored multiple after school programs, presented parenting seminars and assisted in summer events involving over 400 participants