Experience

BUSY At Work

• Australia
• Education Administration Programs
• 300 - 400 Employee

• Claims Assessor

  • Oct 2021 - Present



Defence Australia

• Defense and Space Manufacturing
• 700 & Above Employee

• Digitalision officer

  • Apr 2021 - Oct 2021



Services Australia

• Australia
• Government Administration
• 700 & Above Employee

• Claims Assessor

  • Mar 2020 - May 2021

  Service Officer (APS2000) Services Australia 2020 –(Redeployment due to COVID19) Processing Job Seeker applications Contacting customers to provide outcomes of claims Allocating assistance to customers in need Granting payments Adhoc duties provided by Services Australia at any given time Service Officer (APS2000) Services Australia 2020 –(Redeployment due to COVID19) Processing Job Seeker applications Contacting customers to provide outcomes of claims Allocating assistance to customers in need Granting payments Adhoc duties provided by Services Australia at any given time



Australian Department of Foreign Affairs and Trade

• Australia
• Government Administration
• 700 & Above Employee

• APS2

  • Mar 2019 - Mar 2020

  Passport Officer Australian Passport Office 2019 – 2020 Management and distribution of high volume of mail and correspondence Perform high speed and accurate data entry, document preparation, scanning, personalization, crop, document/photo exceptions re-work. Analyze paper-based passport applications to online forms Provide various administrative support in relation to and prior to the issue of Australian travel documents Assist in the travel document production workflow, i.e.: ensure data quality Prior to the issue of Australian travel documents. Undertake Quality Assurance of travel document application forms prior to Print of travel documents Undertake processing tasks and operate travel document printer and Laminate machines to produce Australian travel documents



Probe CX

• Australia
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Team Leader

  • 2018 - Mar 2019

  Department of industry Innovation and Science - Team Leader Dates Employed Jul 2017 – Present Department of industry Innovation and Science - Team Leader Dates Employed Jul 2017 – Present



Salmat

• Australia
• Advertising Services
• 700 & Above Employee

• Department of industry Innovation and Science - Team Leader

  • Jul 2017 - Mar 2019

• Public Transport Victoria - Admin Team Leader

  • Nov 2016 - Jul 2017

• Public Transport Victoria - Admin Agent

  • Aug 2016 - Nov 2016



Salmat

• Australia
• Advertising Services
• 700 & Above Employee

• Public Transport Victoria Customer Service Representative

  • Mar 2014 - Aug 2015



JB Hi-Fi

• Australia
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Customer Service Representative

  • Nov 2013 - Jan 2014



GUESS?, Inc.

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Customer Service Representative

  • Feb 2013 - Nov 2013



Surf Dive 'n Ski

• Australia
• Retail Apparel and Fashion
• 100 - 200 Employee

• Customer Service Representative

  • Nov 2012 - Jan 2013



GUESS?, Inc.

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Customer Service Representative

  • Jan 2012 - Nov 2012