Experience

Vail Systems
• United States
• Software Development
• 100 - 200 Employee
• Customer Success Specialist

  • Jun 2022 - Present


OMNI Youth Services

• United States
• Mental Health Care
• 1 - 100 Employee

• Intact Case Manager

  • Jul 2020 - Mar 2022

  • Delivered family-based intervention and family preservation services to families through case management, mentoring, advocacy, support, and education • Managed all aspects of patient assessment, care planning, implementation, and evaluation to provide families with the most appropriate care • Documented all patient information including service plans, treatment reports, and progress notes. • Delivered family-based intervention and family preservation services to families through case management, mentoring, advocacy, support, and education • Managed all aspects of patient assessment, care planning, implementation, and evaluation to provide families with the most appropriate care • Documented all patient information including service plans, treatment reports, and progress notes.



Kaplan Higher Education

• United States
• Higher Education
• 200 - 300 Employee

• Student Advisor

  • Jul 2018 - Jul 2020

  • Advised a cohort of approximately 400 online students on academic programs, policies, and course requirements • Guided students through the online learning platform and their student accounts to prepare them for a smooth and successful start. • Evaluated and monitored student progress; served as liaison with other departments such as the office of the registrar, admissions department, student finance department, and the dean’s office • Addressed student inquiries regarding academic appeals, student orientations, probation, and various curriculum issues and concerns Show less



Children's Home & Aid

• United States
• Individual and Family Services
• 1 - 100 Employee

• Foster Care Case Manager

  • Jul 2016 - Jul 2018

  • Provided comprehensive case management to a caseload of 12 - 16 families involved in the child welfare system by creating individual/family service plans and assessing their progress every 6 months or earlier if needed • Created referrals to connect clients to needed services and/or resources that address legal, medical, educational, financial, mental health, psychological, or other services • Monitored families’ efforts and progress in their services and goals; entered documentation to the SACWIS system documenting their progress throughout the lifetime of the case Show less



Youth Guidance

• United States
• Non-profit Organization Management
• 200 - 300 Employee

• Summer & After School Program Instructor

  • Jul 2015 - Jul 2016

  -Implemented instructional learning activities for the purpose of improving students' academic, physical and social skills. -Assisted children with assignments and homework, such as reading, writing, and math -Performed record keeping and clerical functions (e.g. copying, correcting papers, form preparation, attendance, phone calls, etc.) for the purpose of providing necessary records/materials -Implemented instructional learning activities for the purpose of improving students' academic, physical and social skills. -Assisted children with assignments and homework, such as reading, writing, and math -Performed record keeping and clerical functions (e.g. copying, correcting papers, form preparation, attendance, phone calls, etc.) for the purpose of providing necessary records/materials