Change Management Lead

• Nov 2021 - Present

Interim MD - (Business Transformation & Change Management Lead)

• Aug 2019 - Apr 2021

• Responsible for developing and implementing strategy to increase organizational efficiency through the integration of new technology, streamlining business processes and driving behavioural change. • Leading the selection and full deployment of 3 separate IT systems: Property Management System, Accounting System and Task Management System. • Developing training content and delivering training for 70+ stakeholders. • Supporting the development and reinforcement of a new governance-operating model and optimization the organizational structure.

Behavioural Change Manager

• Feb 2017 - Jul 2019

[Contracted to Chevron] Responsible for development of change management strategies incorporating change management approach, stakeholder management, communication, training and readiness assessments. Successfully led the Change Management work-streams across multiple projects/programs, including O365 Rollout, Agile Transformation, Cybersecurity Awareness and Records Management System deployment. * Responsible for developing change management plan and leading the engagement of 12,000 plus stakeholders spread across multiple jurisdictions with multi-language requirements, through managing the day-to-day delivery of communications, training, business readiness assessment and targeted awareness campaigns. * Providing project and technical support in the IT environment and responsible for ensuring maximum adoption, process reporting, performance, and metrics.

Change Management Consultant

• May 2015 - May 2017

• Providing Competitive Strategy and Organization Change expertise, leading to improved strategic planning, talent management, employee engagement and culture alignment.• Identify 3rd party operators & management companies, conduct due diligence and lead outreach effort to potential technical partners (Europe /Africa/Dubai) • Provide market analysis (PEST & SWOT) to management, leading to recommendation on future business strategy within growing African Tourism Market. • Providing Competitive Strategy and Organization Change expertise, leading to improved strategic planning, talent management, employee engagement and culture alignment.• Identify 3rd party operators & management companies, conduct due diligence and lead outreach effort to potential technical partners (Europe /Africa/Dubai) • Provide market analysis (PEST & SWOT) to management, leading to recommendation on future business strategy within growing African Tourism Market.

Management Consultant

• Jan 2015 - May 2015

· Provided market research and industry analysis to help manage the change process (market expansion) of high performing business incubator while developing KPIs to measure performance for the organization. · Successfully fulfilled the mandate of this short-term consulting engagement to provide a robust market expansion tool to facilitate the growth of this well established company· Undertook in depth assessment of company culture in order to identify an appropriate business ecosystem for the continued delivery of the organization's mission in new markets· Utilized design thinking methodology to create a market expansion model leading to the production of effective market entry and expansion strategies

Management Consultant

• Aug 2014 - Dec 2014

Assessed the performance of the client organization in the delivery of a $3 million economic development project based in Chad, Africa; systematically drove awareness of human capital challenge risks and resolutions.• Responsible for assessing the performance of the client organization in the delivery of community development programs in the region in which the company operates. • Successfully evaluated organization's overall strategy in meeting the needs of the local population. Increased client’s awareness of human capital challenges, and investigated potential solutions.• Documented overall findings along with prioritization of recommendations for sustainable development beyond initial financial investment. Led assessment and analysis of Leadership and Talent Management strategy between HQ and satellite offices, identifying management and leadership gaps. Presented actionable recommendations for closing gaps.

Learning and Development Consultant

• May 2014 - Aug 2014

• Analyzed utilization of Hilton University content (e-learning) in order to increase employee engagement across 1700 individuals• Adult learning: Customized curriculum and facilitated competency model workshop, and trained 30+ recruitment managers; resulting in increased organizational capacity to hire a skilled and effective staff force.• Conducted training on behavioral-based interviewing for 29 Managers and Directors. • Analyzed utilization of Hilton University content (e-learning) in order to increase employee engagement across 1700 individuals• Adult learning: Customized curriculum and facilitated competency model workshop, and trained 30+ recruitment managers; resulting in increased organizational capacity to hire a skilled and effective staff force.• Conducted training on behavioral-based interviewing for 29 Managers and Directors.

Summer Associate

• 2014 - 2014

General Manager

• Apr 2011 - Aug 2013

• Managed the operations of this premium boutique hotel with a focus on performance management, leadership development and organizational effectiveness.• Led the recruitment of 3 heads of Departments, 6 supervisors and 7 team members. • Successfully developed and implemented a succession strategy, including coaching of new GM (successor) and team members; resulting in a highly functional, cohesive and productive team culture. • Managed the operations of this premium boutique hotel with a focus on performance management, leadership development and organizational effectiveness.• Led the recruitment of 3 heads of Departments, 6 supervisors and 7 team members. • Successfully developed and implemented a succession strategy, including coaching of new GM (successor) and team members; resulting in a highly functional, cohesive and productive team culture.

Pharmaceutical Representative

• Jan 2007 - Mar 2011

• Leased with thought leaders in the field of osteoporosis & neuropathy to create speaker programs in order to deliver insightful knowledge to selected clients • Established business relationships with clients (specialized physicians) across 3 disease areas, while promoting 3 major agents.• Adult learning: Spearheaded the delivery of internal marketing campaigns, and provided support to company-wide initiatives ‘value based selling’ by educating district sales team • Winner of 3 consecutive annual district awards, member of the number 1 ranked sales team. Finished in top 20% of annual ranking of entire country for 3 consecutive years.