Experience

Select Logistics Inc

• United States
• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Service Dispatcher

  • May 2022 - Present



Accelerex

• Nigeria
• Financial Services
• 200 - 300 Employee

• Retail growth

  • May 2021 - Present



Sterling Bank Plc

• Nigeria
• Banking
• 700 & Above Employee

• Customer Support Specialist

  • Feb 2020 - Present

  ✓ Establishing and promoting cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction ✓ Identifying client needs and suggesting the appropriate banking products and services ✓ Providing management with oral and written reports on customer needs, problems and interest. ✓ Handling and resolving all clients query in a courteous, efficient and timely manner and escalated when necessary. ✓ Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. ✓ Resolving Card transaction issues and account issues. ✓ Ensuring communication of customer needs and expectations between the Bank and the client and between Departments in charge. ✓ Following up on customers request to ensure that appropriate actions were taken. ✓ Ensuring that customers’ confidential information is properly protected and only used for official purposes ✓ Providing information to customers on their account status and account balances



Ministry of Local Government

• Secretary

  • Jan 2019 - Oct 2019