Global Trade Lane Specialist

• Jun 2023 - Present

• Trade Lane Development: Proactively identify and develop trade lanes, ensuring optimal routes and logistics solutions for efficient international trade operations. • Network Development: Expand and enhance the company's global network by establishing strategic partnerships and fostering strong relationships with key stakeholders, including carriers, suppliers, and service providers. • Business Development: Identify new business opportunities and actively pursue growth initiatives to expand the company's customer base and market presence in targeted regions. • Dispute Resolution: Effectively manage and resolve disputes by employing strong negotiation and problem-solving skills, ensuring customer satisfaction and maintaining positive business relationships. • Inside Sales: Collaborate with sales teams to generate leads, conduct market research, and deliver compelling sales presentations to prospective clients, highlighting the value proposition of our services. • Customer Service: Provide exceptional customer service by promptly addressing inquiries, concerns, and feedback, and ensuring timely and accurate information exchange with clients. • Connecting and Communication: Foster open and clear communication with partners and customers worldwide, establishing strong connections to understand their specific logistical needs and deliver tailored solutions. • Suitable Logistical Solutions: Analyze customer requirements, market trends, and industry best practices to recommend and implement suitable logistical solutions, optimizing efficiency and cost-effectiveness Show less

Global Trade Lane Specialist

• Mar 2022 - May 2023

Major Tasks in Agent Development are1) Identifying Agents who have the regular import/export from and for their region.2) Shortlists agents by their expertise so we can KNOW our agents well.3) Contact shortlisted agents by their expertise for the pricing and agreements.4) Introduce the agent to the PRICING Team to further proceedings and agreements.Major Tasks in Customer Development are1) Identifying customers who have the regular imports/export from and for their region. So, they can be contacted by Biz Gen.2) Shortlists the major commodities of the region and align them with the TEU compliance policy.3) Initiate Sales Campaigns in cooperation with the Biz Gen.4) Create opportunities for those customers who left us while keeping an understanding of the working model of TEU and Quote them for their regular import/export lanes. 5) Perform market intelligence activities. Show less

Logistics and Supply Chain Analyst

• Dec 2021 - Apr 2022

• Coached team members in techniques necessary to complete job tasks• Established open and professional relationships with team members to achieve quick resolutions for various issues.• Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.• Directed and supervised team of 10 people.• Audited team performance.• Participated in cross-functional team-building activities.• Achieved a 95% team satisfaction rating and improved team efficiency by 30%. Show less

Senior Import Coordinator - PGA Compliance

• Jan 2021 - Dec 2021

Import Coordinator - PGA Compliance

• Aug 2019 - Jan 2021

1. Import Documentation • (ISF, Bill of Ladings i.e. OMBL/HBL, Commercial Invoice, Packing List)2. Logistics:• Arrival Notices• Delivery order• Warehousing 3. Operation:• Customs clearance • FDA Prior Notice• APHIS filing 4. Billing:• Proof of delivery (POD)• Invoice and billing

Business Analyst

• Nov 2018 - Aug 2019

Internship

• Jul 2018 - Sep 2018

Logistics Department Logistics Department

Internship

• Nov 2015 - Feb 2016