Experience

Galadari Printing & Publishing
• United Arab Emirates
• Book and Periodical Publishing
• 1 - 100 Employee
• Sales Account Manager

  • Mar 2021 - Present

CMS Printing Press LLC
• United Arab Emirates
• Printing Services
• 1 - 100 Employee
• Business Development Manager

  • Jan 2019 - Feb 2021


Khaleej Times

• United Arab Emirates
• Newspaper Publishing
• 300 - 400 Employee

• Sales Account Manager

  • Jul 2008 - Dec 2018

  Responsible for servicing existing customers and prospects, works with the sales manager to develop new customers, and strives to meet and exceed sales volume goals. Responsible for resolving questions about orders to meet full customer expectations in the most economical manner for the company and reports customer needs, concerns and complaints to the appropriate persons within the company. Maintaining very good customer relations and rapport with clients. Responsible for keeping sound knowledge of products, production methods and servicing offered by the company and its competitors, trends in the printing industry, and needs of actual and potential customers and the market in general. Responsible for resolving issues related to incorrect creativity, price negotiations and deliveries. Identifying new business opportunities in terms of building new customer accounts Focus on corporate clients and establish a strong and lucrative business relationship on long term basis. Achieving the monthly targets. Carrying out weekly activity and ensuring the same is carried out. Preparing daily report & attending meetings to improve sales Manage sales and marketing efforts concurrently. Ensuring customer satisfaction by providing outstanding levels of quality and service in line with service standards. Mapping client's identifying improvement areas & implementing measures to maximize customer satisfaction levels. Maintain interaction with the customer to make sure that area of concern can be worked upon for improved service levels. Show less



Rashid Printers & Stationers L.L.C

• Printing Services
• 1 - 100 Employee

• Sales Executive

  • Jun 2006 - Jun 2008

  Identifying new targets and business opportunities. Achieving the monthly target. Carrying out weekly activity and ensuring the same is carried out. Formulation of Marketing Strategy and implementing the same. Submitting the Marketing Plan to Reporting Manager and to implementing the same. Advertising support formulation and carrying out the same. Managing the production of marketing materials, including leaflets, posters and flyers - this can involve writing and proofreading copy and liaising with designers and printer's. Show less



AL HATIM PRINTING MATERIAL

• Sales Executive

  • Feb 2003 - Jan 2006

  Key member of management team charged with sales, account management, supervision of sales team. Fostered long-term relationships with key accounts. Key member of management team charged with sales, account management, supervision of sales team. Fostered long-term relationships with key accounts.