Experience

Boston College

• United States
• Higher Education
• 700 & Above Employee

• Consultant/Business Process and Systems Analyst

  • Sep 2014 - Present

  Given depth and scope of experience in enrollment management, information systems, higher education administration, and strategic management was requested to additionally provide consulting services to:• Test and implement the Embark Honors Admission Application system. Phased rollout achieved from January to March 2015.• Manage the planning, design, development, testing, and implementation of the FolderWave Admission system.• Advise on digitization of academic records and transition of hard-copy folders to eFolder application.Participated in evaluation and selection of Perceptive's Nolij Document Management system for transitioning from hard-copy academic folders to digital folders.• Collaborate with Information Technology and other University offices as necessary to achieve project goals.• Create business process specifications, diagrams, matrices, and flow charts to provide guidance to system programmers within the University as well as external vendors.• Develop test case scenarios, user training guides, and policy & procedure guides.• Communicate process changes, enhancements, and modifications to all stakeholders to ensure issues and solutions are agreed to and understood by all constituencies.• Liaise with various business groups within the University, Embark, and FolderWave to facilitate implementation of new business processes and systems.• Coordinate with Woods College staff and Embark support staff to evaluate and solve technical issues with the on-line application system.• Provide guidance for enrollment management process improvement initiatives, with particular focus on records management, FERPA compliance, and admissions.• Analyze process, data, policies, and procedures to provide process improvement strategies.• Consult with Information Technology and Institutional Research to facilitate access for Woods College staff to University Data Warehouse for reporting.• Participate in on-going review and update of Woods College website.

• Consultant

  • Apr 2014 - Aug 2014



Self Employed

• Genealogist

  • Jun 2008 - Present

  Conduct historical and genealogical research using primary, secondary, and on-line sources to establish individual lineage and family ancestry. Member of New England Historical Genealogical Society, American Conference for Irish Studies, National Genealogical Society, contributing member for Find a Grave.



Private

• Personal Family Financial Manager

  • Jan 2006 - Feb 2011

  Managed day-to-day personal financial, legal, and estate business for three individuals, including executing estates. Responsibilities included managing $400K renovation project from 2006 – 2009.



Boston College

• United States
• Higher Education
• 700 & Above Employee

• Graduate Assistant, Burns Library & University Archives

  • Sep 2005 - Sep 2006



Boston College

• United States
• Higher Education
• 700 & Above Employee

• Graduate Assistant, Dean's Office, Lynch School of Education

  • Nov 2004 - Jul 2005



The Journal of Physical Chemistry

• Editorial/Staff Assistant

  • Sep 2002 - Nov 2004

  Managed the day-to-day operations of the department including budgeting and reporting, manuscript processing and tracking, purchasing, problem resolution, and daily communication with an international community of authors and reviewers.



Boston College

• United States
• Higher Education
• 700 & Above Employee

• Systems Manager, Student Services

  • Oct 1998 - Aug 2001

  Managed the design, development and implementation of the UBuy Financial Aid & Student Employment system, Student Services financial systems, and graduate admission systems. Provided problem resolution and training of administrators, faculty, and staff in use of systems.• Initiated and wrote user documentation for systems.• Maintained data production schedule for Student Services financial systems in collaboration with financial staff and Information Technology.• Conducted training on mainframe computer systems and provided support for Student Services systems for administrators, faculty, and staff, enabling efficient and effective use of university systems and enhanced productivity.• Designed, developed, and implemented 1098-T tax document production process; included interpretation of federal regulations, vendor selection, and contract review, resulting in adherence to federal regulations.• Directed the development of Agora services – Withholding Update and Graduation Information View/Update, which provided access directly to administrators, faculty, staff, and students, eliminating paper processing.• Certified academic continuing eligibility for 700+ student-athletes on an annual basis.• Received 1998 Presidents Award for significant professional and personal contributions to the University.

• Associate Director, Enrollment Systems

  • Jun 1995 - Oct 1998

  Oversaw daily office operations including managing annual budget of $100K and overseeing the preparation of key reports for internal and external agencies. Supervised one professional staff and one support staff. Managed the UBuy Financial Aid system and graduate admission systems, including documentation, training and support for administrators, faculty, and staff.• Facilitated communication between Enrollment Management division and Student Accounts/Loans.• Initiated and led Enrollment Management Local Area Network Committee.• Selected to represent Enrollment Systems at Enrollment Management directors meetings.• Managed the production of the Enrollment Systems web based newsletter.• Planned, coordinated, and instructed for desktop training program for Enrollment Management division consisting of 80+ staff; use of operating systems, Word, Excel, PowerPoint, Web, calendaring.• Certified academic continuing eligibility for 700+ student-athletes on an annual basis.• Recognized for performance and contributions to the department and was promoted from Assistant Director to Associate Director.

• Assistant Registrar

  • Sep 1991 - May 1995

  Managed the registration process for 5000+ graduate students per semester. Participated in analysis, development, testing, and implementation of student system modifications and enhancements, included training and support for administrators, faculty, and staff. Supervised two professional staff, three support staff, and four student staff. • Designed, developed, and implemented National Student Loan Clearinghouse system; included interpretation of federal regulations and contract review, resulted in a substantial reduction in staff time devoted to process enabling staff to take on other activities, enhanced productivity.• Designed, developed, and implemented on-line graduate registration; included development of policy and procedure, enabling 5000+ graduate students to register by phone and computer.• Assessed, designed, and implemented new student certification policy and procedure; included research and interpretation of federal regulations.• Oversaw the publication of the University catalog including maintaining publications production schedules, selection of publications vendor, and management of $100K publications budget.• Certified academic continuing eligibility for 700+ student-athletes on an annual basis.• Maintained academic records for Graduate School of Management, Law School, and Evening College students.• Originally hired as Records & Registration Assistant. Was continually given added responsibilities and was recognized with promotion to Service Manager and then to Assistant Registrar.

• Records & Registration Assistant, Office of the University Registrar

  • Oct 1990 - Aug 1991



Brandeis University

• United States
• Higher Education
• 700 & Above Employee

• Box Office/Subscription Manager, Spingold Theater

  • Jan 1989 - Oct 1990

  Managed the operations for three theaters. Responsible for reconciliation of financial records, prepared in-house promotional materials and season brochures. Supervised one support staff and four students.