Experience

SalesLevers

• United Kingdom
• Business Consulting and Services

• Head of Client Services

  • Aug 2018 - Present

  As SalesLevers' Head of Client Services, I look after many of the practical arrangements, looking after our clients to ensure everything is in place for a positive customer experience. SalesLevers was founded because of the significant changes happening in the world of sales. We help our clients achieve high levels of sustainable growth in this rapidly changing world.The Client projects that I support cover SalesLevers' 5 key steps: Diagnose, Formulate, Develop, Tune/Reinforce, Recalibrate.I also involved in the many other aspects of running a high growth business.



Glasgow Caledonian University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Head of Technical Services

  • Sep 1985 - Jul 2018

  I was Head of Technical Services at Glasgow Caledonian University’s School of Health and Life Sciences. I led technical teams providing services to teaching faculty, researchers and post-graduate and undergraduate students. I have specific expertise in managing support functions, procurement, event management, HR, process design, project management, change management and compliance within a regulated environment.In addition to my extensive line management experience, I was seconded to HR for 3 years for a national job evaluation project across the higher education sector and also served as a union representative.