Cyber Security Architect

• May 2021 - Present

Senior Applications Implementation Architect/Consultant

• Jun 2016 - May 2021

Implement various applications and solutions covering various aspects of business applications - Lenel security systems OnGuard support and upgrade to version 7.5, servers and clients at 42 corporate sites across the globe - ArcGIS server licensing and client support - Hexagon/Intergraph Application support for SPLM, Caesar, PVElite, Tank (all versions) - SKM Powertools server and client support and upgrades - PSE gProms ProcessBuilder server and client install and support - SAP HANA client and SAP HANA Studio install and support - AspenTech Basic Engineering server and client support - AspenTech Fidelis Reliability server and client support - Hydromantis ToxChem server and client support - NWA Focus, QA server and client support - Several other ongoing projects regarding health, safety and environment, legal and finance. Show less

IT Solutions Architect

• Jul 2014 - Jun 2016

Spearhead multiple projects primarily focused on making the enterprise more technologically efficient and budget conscious in order to maintain and improve company profitability. Identify, study, design, propose and implement enterprise wide solutions. • Design, implement and manage VMware VCenter and additional nodes for added efficiency, fault tolerance and easier virtual migrations to existing VMware farm. • Achieved significant savings for the company in Cloud hosting costs by studying the virtual resource environment and implementing a solution that included merging resources and decommissioning unnecessary resources. • Identified a cost saving opportunity regarding the number of help desk calls pertaining to password resets, account lockouts and account expiration issues. Implemented and now manage Thycotic Password Reset Server, a self-service password reset server. • Upgraded and now manage a 2X terminal server environment to the latest Parallels version. • Implement and manage SolarWinds monitoring for the enterprise environment with automated alerts then merge with System Center Service Manager R2 2012 for automated ticket generation. • Manage with efficiency improvements the System Manager Service Manager R2 2012 including Web Portal, trouble ticket automation, upgrades and administration. • Identify obstacles and inefficiencies for the SAP Business One team o General infrastructure support(commission new servers, tweaking hardware for efficiency) o Design and implement a change control process o Design and implement an application alert system via SolarWinds • Assist and provide backup for the Infrastructure Manager regarding Active Directory administration • Design, build and manage new software packages utilizing multiple platforms such as System Center Configuration Manager 2012 R2 Show less

Senior Systems Administrator

• 2006 - Jul 2014

• Sole administration of 4 highly available Citrix farms across the enterprise and international sites including Stafford, Austin, Denver and Edinburgh, Scotland. Primary engineer and support person for Citrix planning, design and deployment of XenApp 5.0 and 6.0 platforms on Windows 2008.• Host, maintain and assist IT Applications team and Finance department with issues related to day to day, month end and quarter end related Citrix published applications like Syteline 8.0, Hyperion, SharePoint, Remote Desktop, MS Office 2010 suite, MS Project 2010, etc.• Primary for MS Virtual server environments which includes SCVMM 2008, Hyper-V, and Hyper-V 2012 providing high availability via redundant physical host servers and virtual environments. In addition also built and now maintain one VMware ESXi 5.1.0 farm with 5 host servers , vSphere Client version 5.5.0, VMware vCenter Server version 5.5.0.• Part of a team of four system administrators with day to day Active Directory management, DNS, DHCP, Group Policy, file/print/fax services, SAN and FTP maintenance regarding users rights and permissions plus publishing.• Backup Administrator for the Stafford, Texas site which uses Legato Networker on Windows 2012. Tape backups require weekly, daily monthly and even monthly off site rotation. Instrumental in upgrading from Legato Networker 7.6 to version 8.0. Primary person for any user file, application and server restorations via legato client.• Primary person for WSUS 2.0, 3.0 management including patch testing, approvals across multiple remote sites including leading and conducting monthly maintenance meetings and plans for various international sites and IT teams.• Primary person for maintaining engineering license servers. Install, package and push via Prism and other other methodologies engineering applications like PADS, PRO E , AutoCad, AutoDesk, Altera, AutoCad inventor. This includes management, maintenance and upgrades for licensing and software updates. Show less

Desktop Support Team Lead/ Citrix Administrator

• Sep 2002 - Jul 2006

• Lead a team of Desktop technicians and provided trouble ticket management via TrackIT and Changegear software. Also provided high level support for tickets and issues that could not be resolved by the junior team members. • Junior Citrix administration duties including server builds, maintenance, publishing,patching and day to day user issues.• Multi-functional global IT support role supporting mobile devices, executive support, Windows Server environment, Citrix Server/Client environment, network printers, desktop support, help desk and remote site support.• Assisted in designing/supporting Citrix infrastructure environment, software repository servers, desktop image servers and corporate instant messaging environments. Shared responsibility in patch management, infrastructure upgrades, capacity planning, performance monitoring, data center administration, Office Communications Server and Windows Server technologies (DNS, AD, and DHCP)• Primary for software packaging, distribution and license management for various software like Office 2007, etc to help out desktop team with mass enterprise wide deployments via prism and various other methodologies. • Engineering applications like PADS, PRO E , AutoCad, AutoDesk, Altera, AutoCad inventor including managing maintenance and upgrading licensing, packaging and enterprise and engineering license server management,Xerox centerware web installation maintenance and meter read issues. Show less

IT consultant

• 2000 - 2002

• Worked with Windows XP Pilot migration team to convert Laptops and desktops from Window NT to XP, and configuring all existing applications to work with XP. • Worked with Desktop Engineering team to deploy Office2000 to 650 users via Marimba Castanet Tuner admin console using Castanet tuner 4.6 including troubleshooting various Office2K compatibility issues with existing software on users machines. • Worked as a Lead with team responsible for providing workstation ghost images of 250 users for California Legal Discovery project. • Created department specific images with NT and 2000 for various Compaq desktop and laptop models. • Assigned to deploy 60 Compaq Ap550 Desktops with four flat panel monitors for the EBIZ application for commodities trading at Dynegy, Inc. in Houston, TX. • Build, configure, customize and troubleshoot NT 4.0 workstation setup and imaging on these desktops with basic desktop build including NT 4.0, MSOffice 97, NetWare client, and Lotus notes 4.6 client. • Helped setup Compaq Proliant DL360 servers with Windows 2000 Advanced Server, Citrix Metaframe version 1.8 to provide necessary backend for STAND pilot machines. Show less

Programmer/Network Support Analyst

• Mar 1998 - May 2000

• Developed various database applications in MS Access to assist the Marketing Department in producing quarterly reports of clients’ performances. • Developed and maintained performance analysis applications in MS Access according to user specifications. • Created, deleted, modified and disabled user accounts. Configured local and roaming user profiles on a network of 70 users. Created local and global groups. Implement account policy, reset passwords, maintain domain controllers, and troubleshoot logon procedures. Created shared folders for applications, data, and user’s private data. Assigned shared folder permissions to users and groups. • Migrated from Novell 4.1 to Windows NT 4.0 platform. Added new hardware and software. Verified server setup, user environment, migrated user data temporarily to server, creating or upgrading Compaq System partition, recording PC-Specific hardware data, upgrading Compaq firmware. Installed Windows NT patches, Compaq drivers and updates. Customization of the Windows NT installation. Migrated user data back to local storage. • Configured and launched MS Exchange Server 5.5 and Outlook 98 as part of NT roll-out for over 70 users. Performed administrative tasks for Microsoft Exchange 5.5 Server. Created and configured mailboxes by using Exchange Administration Program. Created and configured distribution lists. Created and assigned public mailbox permissions. Performed directory import and export. Managed each recipient type. Created Microsoft Outlook client profiles. • Worked on Y2K project. Job responsibilities included inventory and gather data. Review and analyze the data gathered. Updated all the hardware and software which would have been affected by the year 2000. • Managed regular file backup and archiving using ArcServe 6.1 for Novell 4.1 and Backup Exec for Windows NT 4.0. Dealt with aspects of backup and restore operations on the network. Show less