Senior Financial Analyst

• Mar 2023 - Present

P2P Corporate Coordinator

• Jul 2021 - Present

Accounts Payable Specialist

• Nov 2018 - Present

Processing invoices, Quality check.Vendor creation, data entry.Ticket issue resolving in given TAT.Working on multiple tools eg:Citrix,Yardi,Pipedrive, VMD tooletc

Summer Internship

• Jun 2018 - Oct 2018

As an Intern, I was responsible for the following tasks: - Coordinating with international tutors from various countries such as the UK, Canada, USA, South Africa, and India. - Managing clients and gathering new client data for expansion into new markets such as Europe, Asia, and the Middle East. - Ensuring quality control in all aspects of education delivery. - Conducting email marketing and designing landing pages to attract potential students. - Designing course content to meet the needs of students and ensure effective learning outcomes. By carrying out these duties, I was able to contribute to the success of the education programs and ensure that students received high-quality education from international tutors. Show less

Customer Service

• Aug 2017 - Jun 2018

As a customer service representative, I handled the following responsibilities: - Responded to an average of 40 customer calls daily, addressing inquiries about product usage, billing, and delivery issues. - Acquired knowledge about eight different products and provided customers with detailed information about each one, along with suggestions for their usage and complementary products. - Received recognition on four separate occasions for resolving conflicts and ensuring smooth business operations throughout the process. By delivering exceptional customer service and product knowledge, I was able to maintain high customer satisfaction levels and contribute to the overall success of the business. Show less

Business Development Executive

• Jun 2013 - Feb 2017

As a business development professional in the diagnostics market in Delhi, India, I have undertaken the following responsibilities: - Conducting MIS analysis, inventory management, local logistic route planning, and promoting new diagnostic tests. - Developing plans for new client acquisition and implementing the business strategy to drive profitability and strategic analysis of current and future markets. - Developing the market by acquiring new clients and conducting market development activities like medical camps and CMEs. - Mapping market trends and competitor activities to stay ahead in the market. - Creating a Centre of Excellence to link clients for skills up-gradation. - Generating new business opportunities to achieve the sales target. - Monitoring the ROI and effectiveness of marketing activities. Through these efforts, I have been able to successfully grow the diagnostics market in Delhi and achieve our sales targets. Show less