Technical Recruiter

• Feb 2023 - Present

Junior Technical Recruiter

• Apr 2022 - Feb 2023

Recruiting Sourcer

• Nov 2021 - Apr 2022

Guest Relation Executive/Tour Guide

• Aug 2017 - Mar 2020

• Assisted clients as necessary and satisfied the needs and desires of customers • Coordinated with bus drivers, bus companies, restaurants, and hotels • Established personal relationship with clients, thus advertised new tours to them • Communicated with people from different countries, of different age groups and languages • Helped customers select products that best fit their personal needs. As well as maintaining a visually appealing and effective displays for the entire store. • Educated customers on product and service offerings. • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. • Offered exceptional customer service to differentiate and promote the company brand. Show less

Tour Guide

• Nov 2013 - Jun 2017

• Takes charge of meeting clients at the taxi stand or bus terminal • Ensures that tourists and travelers are comfortably settled in their hotels or resorts. • Explains the itinerary and schedule of the travel • Provides significant information about each destination or attraction visited with emphasis on its cultural and historical meaning • Manages meals and transportation related to the tour • Handles emergency situations; manage sudden changes or modifications to the tour • Responsible for the enjoyment of clients; ensure that they have a stimulating experience of local offerings • Performs travel cost analysis and provide price estimates to clients Show less

Customer Service Representative

• Nov 2012 - Jul 2013

• Working as a Citi-Phone officer in a call center environment for customers of Citibank. • Attending inbound calls from 80 – 120 daily. • Resolve Citibank customer's queries related to their banking accounts regarding credit, debits, mutual funds, savings, etc. • Work in rotational shifts i.e. day and night according to the shift schedule • Working as a Citi-Phone officer in a call center environment for customers of Citibank. • Attending inbound calls from 80 – 120 daily. • Resolve Citibank customer's queries related to their banking accounts regarding credit, debits, mutual funds, savings, etc. • Work in rotational shifts i.e. day and night according to the shift schedule