Mohiddin Shaik

Information Technology Specialist at REFLEXIS SYSTEMS (UK) LIMITED
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Contact Information
us****@****om
(386) 825-5501
Location
Basingstoke, England, United Kingdom, UK
Languages
  • English Professional working proficiency
  • Hindi Native or bilingual proficiency
  • Telugu Native or bilingual proficiency
  • Urdu Native or bilingual proficiency
  • Marathi Elementary proficiency

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Credentials

  • Networking in Google Cloud: Defining and Implementing Networks
    Coursera
    Nov, 2021
    - Nov, 2024
  • Elastic Google Cloud Infrastructure: Scaling and Automation
    Coursera
    Jul, 2021
    - Nov, 2024
  • Essential Google Cloud Infrastructure: Core Services
    Coursera
    Apr, 2021
    - Nov, 2024
  • Alibaba Cloud Apsara Clouder - Cloud Computing
    Alibaba Group
    Mar, 2021
    - Nov, 2024
  • ITIL v3 Foundation Certificate in IT Service Management
    EXIN
    Oct, 2013
    - Nov, 2024
  • MICROSOFT CERTIFIED IT PROFESSIONAL
    Microsoft
    Aug, 2011
    - Nov, 2024
  • Google Cloud Certified Professional Cloud Architect
    Google
    Oct, 2022
    - Nov, 2024
  • Diploma in Hardware & Networking
    ALTECH

Experience

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Technology Specialist
      • Mar 2019 - Present

       Administered GCP infrastructure services including GCE, GSC, KSM, VPC, Cloud Load Balancing, GKE, Stackdriver, IAM, DNS and firewalls  Application hosting on GCP using Compute Engine, App Engine, Cloud SQL, Kubernetes Engine, Cloud Storage.  Administered Networking principles and protocols such as IP subnetting, routing, firewall rules, Virtual Private Cloud, LoadBalancer, Cloud DNS, Cloud CDN  Managing 02 Physical Datacenters (Data Centre technologies i.e., Hyper-V, VMWare, ESXI SAN, Storage)  Administered other Cloud Infrastructure (AWS, CROC, Alibaba)  Coordinating with 3rd party vendors for Hardware replacement & upgrades  Coordinating with external data center support team (Rackspace,Alibaba,Pallas,CROC)  Performing regular VMware, Server & Storage upgrades & patches  Administration & Support for EMC Unity & Isilon storage  Atlassian Jira & Confluence Administration Support  Application & VM’s Backup Administration (Hycu, actifio, Data Domain & Bare OS)  RHEL Free IPA Administration (user identity management)  Windows Server Administration (WSUS, Active Directory Group Policies, Remote Desktop)  Linux Deployments & Administration  VMWare & vSphere Installation and Administration  Reflexis Application Deployment & Implementation Support  Supporting EMEA Office Network & End User Support (Office 365, Active Directory) Show less

    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Technology Team Lead
      • Mar 2015 - Mar 2019

       Installation, Configuration, Administration and Trouble shooting of ESX 6.x,Vspere 6.0, Virtual Center, VI Client  Creating Clusters for High Availability (HA) and Distributive Resource Scheduling (DRS)  Configured Resource Pool, V Motion, Alerts, Alarms, NTP  Creating and Managing Virtual Machines and Templates  Creating Clusters for High Availability and Dynamic Resource Scheduling  Troubleshooting issues relating to v motion such as compatibility issues with help of event log.  Performance tuning of VMware servers, Virtual sessions and management of server resources between Virtual Machines  Monitoring of windows servers resource utilization using approiate tools.  Administered and coordination with team over 500 users to provide IT Support.  Lead the critical IT infrastructure operations.  Managing all documentation related to running IT resources.  Daily Storage and log monitoring with backup and server health checkup.  Responsible for maintenance, assuring an 100% uptime, smooth running of IT infrastructure services.  Responsible for vendor management and ensure effective evaluation of the technical parameters and service level agreements with the vendors and service providers  Software and Hardware asset management. Ensure compliance of all Microsoft and non-Microsoft software’s licensing.  Involved in Firewalls with respect to Security system implementation, administration of Microsoft Windows Servers (Active Directory), Microsoft Workstations, and Network Security Devices in all branches  Supports multiple systems or applications of medium to highly complex (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility.  Acts as the technical liaison between operations teams, engineers and architects, providing critical operational insight to upcoming implementations and strategies, including validation of ongoing solutions supportability. Show less

    • United Arab Emirates
    • Travel Arrangements
    • 700 & Above Employee
    • Asst Manager - IT Infrastructure
      • Nov 2012 - Feb 2015

      Key Responsibility Managing FTP, Active Directory , ERP, Application & Database server and ensuring 100% up time. Network design for upcoming branches & existing branches to ensure connectivity Installation of Firewall & administration across the globe. Prepare SQL database backup & restoration schedule and administration the same. Restructure the existing mini data center, (upgraded un-manged to manged network, servers and infrastructure) Vital role in Vendor Management, Technology selection, product evaluation, commercial negotiation & implementation Define the roles & responsibility for team members & monitoring the performance on regular basis Maintaining the central asset inventory & leverage on centralized IT Procurement to reduce the cost Successfully managing the Email platform for 1200 users. Key Achievements Successfully Implemented ERP, Servers & IT Infrastructures in Kenya, Uganda, Rwanda, Sudan, South Sudan, Congo and Malawi Branches (ERP & Server Installation, Firewall Installation, Internet line terminated, WIFI setup, LAN Networking, Hardware installation, Database installation, etc) with local resources and procurement's. Effectively migrated old & New Servers Successfully Installed, Implemented & customize the SugarCRM on Linux platform with 500 users and rolled out all over the branches (with in 1 month) Successfully Installed, Implemented & customize the Mantis (Bug tracking system) on Linux platform and rolled out all over the branches (with in 2 month) Show less

    • India
    • Construction
    • 700 & Above Employee
    • System Administrator
      • Apr 2010 - Oct 2012

      Administration of the Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices for 100 users. Supporting 02 Regional Offices in Pune & 45 Sites in 04 States (MH & GOA, MP, CH). Performed all levels of Network, hardware and software systems support for 100 computers and 20 printers. & 40 Notebooks in 2 Regional Offices. Administration of the Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices for 100 users. Supporting 02 Regional Offices in Pune & 45 Sites in 04 States (MH & GOA, MP, CH). Performed all levels of Network, hardware and software systems support for 100 computers and 20 printers. & 40 Notebooks in 2 Regional Offices.

    • India
    • Mining
    • 700 & Above Employee
    • Customer Support Engineer
      • Jan 2009 - Apr 2010

      Monitoring of Tulip MPLS, VPN& V-SAT connectivity of Stores & One Regional office. Installation & Configuration of E-Retail Billing Software. Maintenance and support Hardware & Software related issue of Stores in Hyderabad. POS Machines configuration & allotment for New Stores. Implementation of complete IT Infrastructure in New Stores. Support remote users in installation and use of Oracle applications and resolving the issues related to Browser and Java. Identifying and resolution of issues and communicating bugs to corporate support team. Maintenance and updating Vendor Master across south India on daily basis. Updating vendor mapping between oracle and 3rd party application on daily basis. Resolving issues related to Oracle application and supporting users to do the transactions in application without any hindrance. Some of work which doing in current organization as mention above. Show less

  • Origin Infosys
    • Chennai Area, India
    • CUSTOMER SUPPORT ENGINEER
      • Aug 2007 - Nov 2008

      1.Maintenance of 15 Branches in 2 districts in Vijayawada Zone. 2.Providing Training to Internal users in all branches in customized applications used in organization. 3.Supporting for Flex cube Application Problems which maintains crucial data of customer’s credit information. 4.Supporting for Omni Flow Application Problems which maintains data about Customer Relations. 5.Supporting for First Edge which is a online training portal used to train employees. 6.Supporting for CFA & DT application used for Customers credit management. 7.Supporting for First Capital application used for HR & Admin Management. 8.Installation & supporting Citrix Remote application Server & Clients. Show less

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