Experience

Migranator

• United Arab Emirates
• Legal Services
• 1 - 100 Employee

• Coordinator for Documents Clearing Services

  • Jan 2022 - Present

  Own and hit/exceed monthly sales target within assigned territory and accounts. · Develop and execute strategic plan to achieve sales targets and to expand the company’s customer base. · Build and maintain strong, long-lasting customer relationships. · Generate reports based on the facts to be presented before the Sales Manager and Director · Meet the target set within the given deadline with restricted territory and accounts Own and hit/exceed monthly sales target within assigned territory and accounts. · Develop and execute strategic plan to achieve sales targets and to expand the company’s customer base. · Build and maintain strong, long-lasting customer relationships. · Generate reports based on the facts to be presented before the Sales Manager and Director · Meet the target set within the given deadline with restricted territory and accounts



Paytm

• India
• Financial Services
• 700 & Above Employee

• Customer Relationship Executive

  • Oct 2017 - Nov 2021

  · Settling clients' concerns in a swift and professional manner. · Conducting in-depth needs assessments to better understand each client's requirements. · Keeping up regular contact with clients and look for opportunities to delivering added value to client relationships · Settling clients' concerns in a swift and professional manner. · Conducting in-depth needs assessments to better understand each client's requirements. · Keeping up regular contact with clients and look for opportunities to delivering added value to client relationships



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • May 2015 - May 2016

  Manage large amount of phone calls · Identify and assess customers’ needs to achieve resolution · Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Manage large amount of phone calls · Identify and assess customers’ needs to achieve resolution · Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution



IndiaMART InterMESH Limited

• India
• Technology, Information and Internet
• 700 & Above Employee

• Customer Service Representative

  • Apr 2013 - Feb 2015

  · Serves customers by providing product and service information and resolving product and service problems. · Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. · Contributes to team effort by accomplishing related results as needed. · Serves customers by providing product and service information and resolving product and service problems. · Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. · Contributes to team effort by accomplishing related results as needed.