Team Lead

• Apr 2022 - Present

Accounts resolution Analyst

• Apr 2021 - Apr 2022

Process Associate

• Oct 2019 - Jun 2020

Handling flight through GDS (Sabre) , Hotels and transfers. Main responsibilities was to make hassle free travel of crew members, guest and corporate members who are going to join cruise in US. Maintain relationship with hoteliers who comes in carnival chain to provide booking at the right time to our crew members and guests. Every activity done on calls, emails, Oracle and GDS. Provide right information and documents to the right person to maintain efficiency in services and business. Handling flight through GDS (Sabre) , Hotels and transfers. Main responsibilities was to make hassle free travel of crew members, guest and corporate members who are going to join cruise in US. Maintain relationship with hoteliers who comes in carnival chain to provide booking at the right time to our crew members and guests. Every activity done on calls, emails, Oracle and GDS. Provide right information and documents to the right person to maintain efficiency in services and business.

Senior Sales Executive

• Apr 2018 - Jan 2019

Handling clients through calls and email, promote and make marketing plans. Generate Lead, sales and give training to the advisers and juniors to develop product knowledge. Quality check of confirm bookings to operate them in a proper way, Assign right job to the right person, Maintain relationship with client through post sales (CRM) Handling clients through calls and email, promote and make marketing plans. Generate Lead, sales and give training to the advisers and juniors to develop product knowledge. Quality check of confirm bookings to operate them in a proper way, Assign right job to the right person, Maintain relationship with client through post sales (CRM)

Executive in Sales and Operations

• Aug 2017 - Mar 2018

Handling clients through calls and email, promote and make marketing plans. Generate Lead, sales and give training to the advisers to develop product knowledge. Quality check of confirm bookings to operate them in a proper way, Assign right job to the right person, Maintain relationship with client through post sales (CRM) Handling clients through calls and email, promote and make marketing plans. Generate Lead, sales and give training to the advisers to develop product knowledge. Quality check of confirm bookings to operate them in a proper way, Assign right job to the right person, Maintain relationship with client through post sales (CRM)

Sales Agent

• Jan 2017 - Jul 2017

Deals in diabetic product, Maintain relationship with pharmacist and generate sales through cold calling and retain existing client. Promote the product's flyers through fax in across the US pharmacy. Head office is in New York and operate from New Delhi. Deals in diabetic product, Maintain relationship with pharmacist and generate sales through cold calling and retain existing client. Promote the product's flyers through fax in across the US pharmacy. Head office is in New York and operate from New Delhi.

Marketing Internship

• Jun 2016 - Jan 2017

Handling existing clients, Marketing planning with mentors and make a reports on existing product with the help of Primary and secondary data. Handling existing clients, Marketing planning with mentors and make a reports on existing product with the help of Primary and secondary data.