mohd fauzi

Solutions Architect at Ipsos Malaysia
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Contact Information
us****@****om
(386) 825-5501
Location
Sungai Buloh, Selangor, Malaysia, MY

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Credentials

  • Qualtrics Platform Essentials Certification
    Qualtrics
    Aug, 2022
    - Nov, 2024
  • CustomerXM Expert Certification Exam
    Qualtrics
    Sep, 2022
    - Nov, 2024

Experience

  • Ipsos Malaysia
    • Malaysia
    • Market Research
    • 100 - 200 Employee
    • Solutions Architect
      • Jun 2022 - Present

      • Develop and support online survey and website for reporting dashboard • Work with customization look and feel and function in online survey and website for reporting dashboard • Help other team members (globally) on website or survey customization. • Work on solution if team members stumble on the task • Create sample cleaning workflow using MoniQuA • Develop email survey invitation and should meet standard email requirement • Serve as coordinator for the project teams, stakeholders, and management for implementation related issues • Conduct training and guiding the team on matter related to Medallia • Develop reports/dashboards using Medallia and Qualtrics Show less

  • Ipsos
    • France
    • Market Research
    • 700 & Above Employee
    • Implementation Manager
      • Jul 2018 - May 2022

      • Develop and support online survey and website for reporting dashboard • Work with customization look and feel and function in online survey and website for reporting dashboard • Help other team members (globally) on website or survey customization. • Create sample cleaning workflow using MoniQuA • Develop email survey invitation and should meet standard email requirement • Serve as coordinator for the project teams, stakeholders, and management for implementation related issues • Conduct training and guiding the team on matter related to EFS (Enterprise Feedback Suite) • Develop reports/dashboards using Tableau • Prepare report in Microsoft Excel with various data Show less

  • Ipsos Malaysia
    • Malaysia
    • Market Research
    • 100 - 200 Employee
    • Junior/Senior Implementation Engineer
      • Oct 2013 - Jun 2018

      • Responsible for EFM implementation and roll out in Asia Pacific & Europe. Our key markets include UK, Netherlands, Denmark, Sweden, South Africa and Asia Pacific cleaning, send email with data in SQL table and extraction. • Responsible to cover and support SMART PHONE, ONLINE and IVR projects and software deployment request from multinational client around the world. • Support our real time reporting portal ViewsSummary and provide consultancy and advice to clients on how to visualize dashboards, reports and customize reports. • Work with our clients around the globe. Ability to interact and communicate in project briefings and conference calls. • Attention to detail and quality of deliverables. Organized responsible and able to work on deadlines. Show less

Education

  • Universiti Teknologi MARA
    Bachelor's degree, Statistics
    2009 - 2012

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