Mohd Edfarizal
TAC IP engineer at TIME dotCom Berhad- Claim this Profile
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English Professional working proficiency
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Malay Native or bilingual proficiency
Topline Score
Bio
Credentials
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Registered as Board Engineer Malaysia (BEM)
Board Engineer MalaysiaNov, 2012- Nov, 2024 -
Certified with CCNA
Cisco
Experience
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TIME dotCom Berhad
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Malaysia
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Telecommunications
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700 & Above Employee
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TAC IP engineer
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Aug 2022 - Present
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IP Provisioning Engineer
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Aug 2017 - Jul 2022
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Global Transit Communications Sdn Bhd
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Telecommunications
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1 - 100 Employee
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Service Provisioning Engineer
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Nov 2016 - Oct 2017
Deliver, deploy, support and execute request from customer. Coordinate with internalteam include planning team, technical team and sale team in order to ensure the needof the customer are satisfied and fulfilled. Prepared handover document and report.Provide support on implementation and test.
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NOC Engineer
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Jul 2015 - Oct 2016
Monitor network and server. Perform first level troubleshooting andincident response on the system. Communicate with technical team and customer andtrack problem through resolution. As a Shift lead, overseeing NOC operation follow theSOP and be able to resolve customer problem within SLA and handle the escalation forurgent issue. Updated and report daily handover for NOC.
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LMS Technology Distribution Sdn Bhd
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Cyberjaya
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Hardware Engineer
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Sep 2012 - Apr 2013
Maintained hardware server in good condition. Setup new PC, laptop and office LAN network. Maintained hardware server in good condition. Setup new PC, laptop and office LAN network.
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Education
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Universiti Teknologi MARA
Bachelor Degree, Engineering (Hons) Electronic -
Universiti Teknologi MARA
Diploma, Engineering Electrical (Electronic)