Mohd Amir Mohd Ali

Site Reliability Engineer at Cheetah Digital
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Contact Information
us****@****om
(386) 825-5501
Location
Puchong, Selangor, Malaysia, MY
Languages
  • English Professional working proficiency
  • Malay Professional working proficiency
Skills

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Credentials

  • ITIL Foundation v3
    -
    Jan, 2012
    - Nov, 2024
  • VMware Certified Professional for VMware vSphere 6
    VMware
    Sep, 2016
    - Nov, 2024
  • Ethical Hacking and Countermeasure Expert (CEH)
    US - Council
  • Microsoft Certified Solutions Associate: Windows Server 2012
    Microsoft
  • VMware Certified Professional for VMware vSphere 4
    VMware

Experience

  • Cheetah Digital
    • United States
    • Software Development
    • 300 - 400 Employee
    • Site Reliability Engineer
      • Mar 2019 - Present

      Supporting : VMware Windows and Linux Servers HP Blade Azure Supporting : VMware Windows and Linux Servers HP Blade Azure

  • IBM
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Wintel and VMware administrator
      • Oct 2015 - Mar 2019

      1. System administrator for VMware and Windows server for a few IBM account.2. Support - IBM Tivoli Monitoring Client - Tivoli Storage Manager Client - Symantec Endpoint Protection Manager and Client - GPFS - Veritas Storage Foundation 6 3. Provide action plan to resolve security vulnerabilities reported by Nessus Security Scan on above supported Software, Windows server, VMware esxi host, VMware vcenter, IBM Xseries and Bladecenter. 4. Ensure Windows and VMware server are compliance with IBM IT Security Standard (Group Policy, Access Control List, Auditing, Security logs, Encryption Strength, etc.) 5. Ensure all Incident Ticket and Change resolve and completed within the SLA and scheduled time. 6. Provide support in External and Internal Audit . Project: - Setup Microsoft Failover Cluster 2012 with Veritas Storage Foundation 6. - Service Activation/Deactivation. - Symantec Endpoint Protection Manager and Client upgrade. Show less

    • Wintel and VMware Administrator
      • Mar 2013 - Sep 2015

      RESPONSIBILITIES: 1. System administrator for VMware and Windows server for IBM Global Account for United Kingdom and Ireland. 2. Support IIS, FTP, Remotely Anywhere, IBM Tivoli Monitoring Client,Tivoli Storage Manager Client, Symantec Endpoint Protection Manager and Client, Active Directory, VMware esxi Host, VMware Vcenter, IBM Xseries and Bladecenter. 3. Provide action plan to resolve security vulnerabilities reported by Nessus Security Scan on above supported Software, Windows server, VMware esxi host, VMware vcenter, IBM Xseries and Bladecenter. 4. Ensure Windows and VMware server are compliance with IBM IT Security Standard (Group Policy, Access Control List, Auditing, Security logs, Encryption Strength, etc.) 5. Plan for Windows and VMware security patches installation. 6. Ensure all Incident Ticket and Change resolve and completed within the SLA and scheduled time. 7. Provide quarterly support in External and Internal Audit . Project: - New VMware virtual server build base on customer requirement. - Upgrade Tivoli Storage Manager Client for Windows - Upgrade esxi host (cluster) from 4.1 to 5.5 - Upgrade Symantec Endpoint Protection Manager - Upgrade VMware vcenter from version 4.0 to 5.5. - Active Directory Migration from Windows 2003 to Windows 2008. - Active Directory Migration from Windows 2003 to Windows 2012. - IBM Bladeserver firmware upgrade. - Darwin Image deployment. Misc: - Working in EU Shift , Monday to Friday. - On Call standby for High Severity issue. Show less

  • Hewlett Packard Enterprise
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Wintel Engineer 3rd Level Support
      • Jan 2012 - Feb 2013

      RESPONSIBILITIES: - 3rd Level Windows Support for Global SHELL Account consist of more than 5000 windows servers, supporting Incident/Problem Management complying with ITIL. - Supporting and Troubleshooting Global SHELL Windows server issue such as Hardware failure, Printer, File Permission, Server Down, Service down and Performance issues. - Coordinating with users, vendor, country point of contact, AT&T, T-System and internal teams for Incident/Problem Resolution and Change. - Supporting file restore request. (Shadow Copies and Netbackup) - Work in 12 hour shift, 7AM-7PM/7PM-7AM Show less

  • DKSH
    • Switzerland
    • Professional Services
    • 700 & Above Employee
    • Windows and VMware Technical System Specialist
      • Mar 2009 - Jan 2012

      RESPONSIBILITIES: 1. Key Person for Managing and support over 200 users notebook and desktop. 2. Maintain and manage over 180 Windows server 2003, Windows Server 2008 and Vmware ESX that is host in DKSH Global Data Center. 3. Troubleshoot, support and deploy Windows based desktop and server systems 4. Maintain and support IBM X series server. 5. Deploy Vmware ESX for new Server and basic troubleshooting. 6. Maintain Tivoli Storage Manager backup. 7. Maintain Symantec Antivirus, File Server, Print Server, DNS, Active Directory, FTP Server, Zabbix Monitoring and Citrix server . 8. Provide support to other Country IT such as Taiwan, Vietnam, Thailand, Australia, Singapore, Switzerland and China. 9. Give internal training for new staff on windows environment in the company. Training attend: Vmware: Vsphere 4.1, Install, Configure and Manage and Microsoft 2273: Managing and maintaining Windows Server 2003. Environment: 24/7 On Call Support on all Production server. Show less

    • Data Center Operator
      • Feb 2008 - Feb 2009

      Responsibilities: 1. Monitor DKSH global WAN network (Ipswitch WhatsUP Professional), monitor critical server connectivity (Ipswitch WhatsUP Professional), make sure SAP and E2E country files completed, escalate any alert from Tivoli Enterprise Console and escalate problems on timely basis and accordingly. 2. Physically monitoring on Precision Air-Cond, UPS, IBM X-Series Server, P-Series Server, EMS, Core Switch, Tivoli Storage Manager and AS400 on hourly basis. 3. Log everyone that visit the Data center. 4. Make sure that all the clone copy backup completed, document the tape movement form and send it to courier. 5. Raise Trouble ticket for any incident in Data center . Work Hours: 12 hour shift(24/7) 8pm-8am and 8am-8pm One person per shift Show less

  • Tesvin Technology
    • Malaysia
    • Technical System Support
      • Jan 2006 - Jan 2008

      WORKING EXPERIENCE - Support (on site,telephone and e-mail) a software call Kaseya (Desktop and server Management System). - Install and configure 3COM switch (5500-EI) - Install, configure and test software/server. - Familiar with LAN, Internet technology, DHCP, Active Directory, Logon script, Silent software deployment, Virtual Machine. - Research, testing and evaluate software. (Desktop Management System, Anti-Spam, Firewall, Anti-Virus, Virtual Machine, Desktop virtualization and application streaming ). - Training,Demo and presentation on Kaseya (DMS) and Open Office. - Assist in Nessus vulnerability report. - Familiar OS : Linux(FC4, CentOS), Win2003, WinXP, Win2000, Win98. - Familiar Features : Remote Control, Audit inventory, Patch Mgmt, SNMP, Helpdesk system ,Samba and Backup software. - Familiar Application : Open Office 2, Microsoft Office, VNC , Terminal Server, SpamPal, Outlook Express and Thunderbird, NOD32, AVG, Fprot, Comodo Firewall, Packetyzer, Putty, VMware server and workstation. Environment : Small company that has ongoing project with University like KUITTHO ,KUTKM and UMK. And because there is not so many staff here, i take many responsibility and involve in most of the project. Show less

Education

  • Cosmopoint Institute of Information Technology
    Diploma, Information Technology

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