Experience

Colis Privé Maroc

• Morocco
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Directeur général - Colis Privé Maroc

  • Aug 2021 - Present



Jumia Group

• Nigeria
• Technology, Information and Internet
• 700 & Above Employee

• Managing Director - On demand Service logistics - Jumia Group

  • May 2020 - Jul 2021

  Since May 2020, I started to manage also the logistic part of Jumia Food - On demand Service.At Jumia we merged our both eco systems of parcel delivery and of food delivery to allow more our consumers to save time and to win money. With Jumia Prime offer the delivery fees for both eco systems are now free.

• Managing Director - External clients of logistics - Jumia Group

  • Dec 2019 - Jul 2021

  We have built a robust, sustain logistics eco system in Morocco with more than 2000 drivers and riders working day to day to provide happiness to our consumers.At Jumia we have decided to open our eco system and operating model to all companies with same obsession focused on the customer satisfaction and they want to move or to increase their logistic upon to the e-commerce integrating their needs and expectations with those offered to Jumia by our logistics entity Jumia Services.Great experience to drive a transformation plan from a logistic cost center into a logistic profit center.

• Managing Director - Jumia Services the logistics entity of www.jumia.ma

  • Mar 2018 - Jul 2021

  In charge of e-commerce operations - end-to-end - and guarantee of customer satisfaction (sellers and buyers) by managing a national structure with 2 fulfillment centers, 2 sorting centers, Middle-milles & line-haul transportations and 21 deliveries centers (The Urban Logistics).My job is to create, develop a unique ecosystem with more than 2500 agents, drivers and managers & with state-of-the-art technology to connect :Sellers with consumers passing by fulfillment centers, sorting center, Last miles 3PLs, deliveries by own fleets, 3PLs vendors- drop-ship, Pickup stations 3PL, local & international sellers and Moroccan consumers.Based on the lean management I drive a supply chain strategy to :Always have a regular and constant SLA and continue to go at 100%Achieve the most competitive logistics costs in the market to reach and keep the break-even in the P&L.Those actions are in order to encourage our customers to more consume online for saved time and money.Customer satisfaction is at the center of my strategy and my decisions allowing us to be a major player in the development of the e-commerce in Morocco and in Africa.



Amazon

• United States
• Software Development
• 700 & Above Employee

• Regional Delivery Station Manager - Last Miles - (Senior operations manager)

  • Sep 2016 - Feb 2018

  Participate actively at the launch of three addional deliveries stations (Garonor in North of Paris, Stratsbourg & Toulouse) and manage their site leaders.Was in charge also for Safety and Security and I was the point of contact with the legal authority (Labor inspectors, DREAL, ...)Was in charge also for the learning and development department (during 6 months) Manage the ramp up and ramp down and was on contact with the temporary agencies, 3PL and support fonctions.

• Site leader

  • Apr 2015 - Sep 2016

  Launch and managed the first Amazon delivery station in France

• Operations Manager at fullfilment center

  • Apr 2014 - Apr 2015

• Area Manager - fulfillment center

  • Nov 2011 - Apr 2014



FANDI

• France
• Business Consulting and Services
• 1 - 100 Employee

• Warehouses Manager

  • Jul 2006 - Nov 2011



DEBFLEX

• France
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Project Manager

  • Jun 2002 - Jun 2003