Experience

Jazeera Airways

• Kuwait
• Airlines and Aviation
• 700 & Above Employee

• Senior Manager - Commercial & Government Affairs

  • Apr 2022 - Present

  Country Head / Sales, Commercial, Customer Relations, Customer Service & Call Center 55+ people working under my supervision Sales CommercialCustomer SupportService Quality Business Analysis Customer serviceDaily operation

• Country Manager - Kuwait

  • Jan 2006 - Present

  Country Head / Sales, Commercial, Customer Relations, Customer Service & Call Center 55+ people working under my supervision Sales CommercialCustomer SupportService Quality Business Analysis Customer serviceDaily operation

• Customer Relations & Call Center Manager

  • Jan 2006 - Present

  Head of two departments / Customer Relations & Call Center Manager45 people working under my supervision Commercial Sales Service Quality Buisness Analysis Customer serviceDaily operation

• Customer Relations Supervisor

  • Apr 2010 - Feb 2013

• Sr. Team Leader Call Centre & Ticket Desk

  • Nov 2008 - Apr 2010

• Ticket Desk & Check-in Couter Team Leader

  • Oct 2007 - Nov 2008

• Ticket Desk Officer / Kuwait International Airport

  • Sep 2006 - Oct 2007

• Call Center Officer

  • Jan 2006 - Sep 2006



Family Business / Owner

• Heavy Equipment leasing & Civil Engineering Works

  • Aug 2004 - Dec 2005

  Started to have the experience in the family business Heavy equipment leasing Heavy equipment trading Civil worksProjects coordinator Daily operations Started to have the experience in the family business Heavy equipment leasing Heavy equipment trading Civil worksProjects coordinator Daily operations