Experience

WiseFly

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Regional Director

  • Jan 2017 - 7 years

  Istanbul, Turkey Managing operational and sales activities for MENA region



IT Division Limited

• United Arab Emirates
• IT Services and IT Consulting

• System Consultant / Project Manager

  • Mar 2010 - Apr 2017

  Sweden, UAE Project Manager for IPTV solution that use multiple distributed resources and integration with multiple systems from different vendors. Manage all project development activities. Follow up with developers on daily tasks. Follow up with vendors on all systems should be delivered. System consultant for IPTV, Interactive TV, and MMDS.



Integrated Wood Industries

• Jordan
• Furniture
• 1 - 100 Employee

• ERP Project Manager/ Infor LN

  • Mar 2015 - Sep 2015

  Amman • Manage pre Go Live activities. • Manage Go Live activities. • Project Resource Management. • Project budget follow up. • Build a proper internal systems and procedures to meet standards. • Arrange with all department key users to be sure all transactions are correctly entered to the system in parallel on old system and new one. • Build standards and procedures to manage ERP system.



Airport International Group (AIG)

• Jordan
• Airlines and Aviation
• 400 - 500 Employee

• Centralized Monitoring System Project Manager

  • Aug 2014 - Mar 2015

  Amman • New centralized monitoring project manager. • Manage project daily activities. • Build and supervise project implementation phase. • Collect all airport and technical systems at the airport to find a way to communicate with new monitoring. • Working with all system providers to build a proper interface. • Working with network engineers and system providers to collect SNMP traps and find proper MIB’s to access data metrics. • Review all implemented tasks and working to build… Show more • New centralized monitoring project manager. • Manage project daily activities. • Build and supervise project implementation phase. • Collect all airport and technical systems at the airport to find a way to communicate with new monitoring. • Working with all system providers to build a proper interface. • Working with network engineers and system providers to collect SNMP traps and find proper MIB’s to access data metrics. • Review all implemented tasks and working to build a comprehensive UAT. Show less



Show H.D Technology F.Z.C.

• CTO

  • Jun 2012 - Sep 2014

  United Arab Emirates • Set a strategy of IT operations and developments. • Manage and follow up all ongoing development for Middleware. • Set a daily operational rules to be sure that all daily Technical Operation activities going in order • Direct and Manage migration for CDN and streamers. • Working on service desk design to support all supporting groups with all internal processes. • Set a technical strategy for technical team and all resellers worldwide to be sure that all tickets resolved and… Show more • Set a strategy of IT operations and developments. • Manage and follow up all ongoing development for Middleware. • Set a daily operational rules to be sure that all daily Technical Operation activities going in order • Direct and Manage migration for CDN and streamers. • Working on service desk design to support all supporting groups with all internal processes. • Set a technical strategy for technical team and all resellers worldwide to be sure that all tickets resolved and all customers satisfied. • Building data center with content acquisition, Head End, Transcoders, Middleware, DRM, CA, and streams. • Follow up STB firmware customization and new application development. Show less



Airport International Group (AIG)

• Jordan
• Airlines and Aviation
• 400 - 500 Employee

• IT&T Consultant/NTO Project Manager

  • Jun 2012 - May 2013

  QAIA • New Terminal Operator project manager. • Manage project daily activities. • Build and supervise airport transition phase. • Collect all concessionaire IT requirements at new terminal to be sure their IT requirements implemented and delivered in a proper way and within agreed scope. • Working on service desk design to support all supporting groups with all internal processes. • Follow up with main contractor and their sub-contractors on project progress and… Show more • New Terminal Operator project manager. • Manage project daily activities. • Build and supervise airport transition phase. • Collect all concessionaire IT requirements at new terminal to be sure their IT requirements implemented and delivered in a proper way and within agreed scope. • Working on service desk design to support all supporting groups with all internal processes. • Follow up with main contractor and their sub-contractors on project progress and deliverables. • Attend testing sessions to be sure what is implemented as requested. • Arrange with airlines companies for their connectivity and applications regarding CUSS and CUPPS. • Coordinate with all related entities to finalize the main agreement with NTO and all their annexes. • Build the SLA between NTO and AIG as per ITIL standards. Show less



Quqa

• Jordan
• Food and Beverage Services
• 1 - 100 Employee

• Group IT Manager/ERP Project Manager

  • Oct 2010 - May 2012

  Amman • Setting strategy and direction for Systems and Technologies • Managing IT developments and upgrades • Provide leadership, expertise and professional advice to the Group on IT issues • Manage the identification of new systems/technologies which could enhance or replace existing technologies • Setting overall direction for the IT group • Managing the Group’s overall investment in IT (people, technology, systems, etc.) • Aligning IT direction to company… Show more • Setting strategy and direction for Systems and Technologies • Managing IT developments and upgrades • Provide leadership, expertise and professional advice to the Group on IT issues • Manage the identification of new systems/technologies which could enhance or replace existing technologies • Setting overall direction for the IT group • Managing the Group’s overall investment in IT (people, technology, systems, etc.) • Aligning IT direction to company direction • Searching and creating opportunities for IT to add value to business • Overall ownership of all IT projects and initiatives • Overall ownership of Group’s data handling requirements. • Lead the design of the corporate IT function including the integration of the various business units into a single IT group. Set the vision and direction for the IT group (people, infrastructure and systems). • Develop Information Technology strategy in support of the group’s mission and core objectives • Direct, control and motivate the staff of the Information Technology department • Assists in assuring effective relationships with stakeholders, vendors, developers, and contractors. • Direct the preparation and implementation of policies, procedures and standards relating to information and telecommunication systems • Responsible for researching and evaluating new technologies to set IT department objective that aligned with business objectives. • Member of executive committee. • AX Dynamics ERP implementation project manager. • Manage Go Live activities. • Project Resource Management. • Project budget follow up. • Build a proper internal systems and procedures to meet standards. • Arrange with all department key users to be sure all transactions are correctly entered to the system in parallel on old system and new one. • Build standards and procedures to manage ERP system. • Manage and direct all IT activities in the group. Show less



Arab Telemedia Group

• Jordan
• Media Production
• 1 - 100 Employee

• Director of ITS

  • Jan 2009 - Mar 2010

  Amman Provide day-to-day supervision, conduct performance appraisals, and delegate work assignments for all IT Assists in assuring effective relationships with stakeholders, vendors, developers, and contractors. Assist in recruiting, hiring, and providing appropriate training for IT support staff Accountable for the management, mentoring and career development of all IT staff. Defines and seeks approval for the level of IT resources required to meet these goals and priorities and… Show more Provide day-to-day supervision, conduct performance appraisals, and delegate work assignments for all IT Assists in assuring effective relationships with stakeholders, vendors, developers, and contractors. Assist in recruiting, hiring, and providing appropriate training for IT support staff Accountable for the management, mentoring and career development of all IT staff. Defines and seeks approval for the level of IT resources required to meet these goals and priorities and schedules major projects. Direct the preparation and implementation of policies, procedures and standards relating to information and telecommunication systems Responsible for researching and evaluating new technologies. Direct, attend and participate in staff meetings and related activities; attend workshops to keep up to date with Information Technology issues. Manage eighteen IT professionals. Member of executive committee. Analyze all departments requirement to develop a new system or check integration with others if applicable. Rebuild current infrastructure network and systems based on new group architecture with hardware ware utilization using virtualization to achieve server consolidation and ROI. Working with vendors to implement ENPS and install required news wires. Full deployment of Microsoft Unified Communication to improved business productivity, collaboration and reducing the cost for calls, travel training utilize communications in the group and cutting cost for international calls with all reporters all over the world. Solution deployment Project Manager. Deploy a new ERP based on gathered business requirements for all companies in the group. Build case studies to implement an Enterprise Project Management (EPM) integrated with SharePoint. Build case study to implement SharePoint. Deploy a workflow engine to re-engineer all internal processes to automate all of them integrated with SharePoint. Show less



Fine Hygienic Holding

• Jordan
• Manufacturing
• 700 & Above Employee

• IT Manager

  • Apr 2003 - Jan 2009

  Amman Member of Group IT executive committee. Member of steering committee and assist Group IT Director to create Group IT Strategy Plan Member of steering committee of Group ERP project involved right from evaluation and planning stages of investing in an ERP system. Work with Group IT Director to control over Group ERP , ICT infrastructure, information systems, change management, Group Portal, projects and establishing related procedures Ensures all IT Major activities and tasks are… Show more Member of Group IT executive committee. Member of steering committee and assist Group IT Director to create Group IT Strategy Plan Member of steering committee of Group ERP project involved right from evaluation and planning stages of investing in an ERP system. Work with Group IT Director to control over Group ERP , ICT infrastructure, information systems, change management, Group Portal, projects and establishing related procedures Ensures all IT Major activities and tasks are upon standard and requirements are met Manage all department activities, prepare a department budget and compare the actual performance of the department as budgeted. Analyze all departments requirement to develop a new system or check integration with others if applicable. Build a new network infrastructure for the new SPIC site, design, and implementation. Follow up as administrator for current systems and databases Oracle and SQL databases. Build a new management system that determines all responsibilities in each department with required communication forms. Low Current solution Project Manager. Design a CCTV system, Access control, and fire alarm integrated together, with follow up with contractors in implementation phase. Creating reports for all departments and delivering financial statements. ERP implementation project manager. Build selection criteria with all departments to select suitable ERP. Apply implementation methodology of ERP implementation. Follow up with all team in data preparation phase. Train staff to use new programs. And ERP solution iScala 2.2 SR2/ 2.3. Troubleshooting, Administrating and monitoring ERP solution (Scala). Periodic health check of ERP after goes live. ERP centralization. Updating and developing of in house development software that developed on Oracle which includes these modules (production, inventory, Spare parts, purchasing, payroll and personnel, accounting, and costing) Network Infrastructure Project Manager for new campus Show less



Al Jaffal Group

• Computer Manager

  • Jun 2000 - Dec 2002

  trading & Investment, Ramallah, Palestine Al Jaffal group are an authorized reseller of PC's, Laptops, and Servers (Gateway Brand; Managing this division and follow up all activities within department except sales. Follow up all tickets with all customers and ensure the problem had been solved and ensure the customers are satisfied. Follow up support with Gateway Ireland office.



IT Unit Al Quds University

• Network Admin

  • Jul 1999 - Jul 2000

  It is nonprofit organizations under Al Quds university umbrella they are build a training courses, training facilities and material preparation.