Experience

Alwesam Travel and Tourism

• India
• Travel Arrangements
• 1 - 100 Employee

• Tours & Operations Manager at Alwesam Travel and Tourism

  • Jan 2019 - Present

  DMC operations Management & maintain Vendor/ Supplier relationship, monitoring their performance & efficiency (Vendors Management) Hotel, Supplier & Customer Contracts Management (Pricing & terms) Handling Events, Groups, Mice & corporate Meetings. Online Travel System Operations (Allotments, packages, bookings & payments) Coordinate on-the-ground support including Visas, airports, hotels, tours etc., to meet customer needs and resolve any issues on the ground if any! Travel Project Management: preparing travel budgets, negotiating vendors to guarantee the best rate possible without compromising quality of services, accurate reports preparation, traveler satisfaction etc... Under the umbrella of policies, compliance & relevant safety, which must be respected Show less



Zahid Travel

• Saudi Arabia
• Travel Arrangements
• 1 - 100 Employee

• Tours Supervisor

  • Sep 2013 - Jan 2019

  Dealing with the Complicated destinations Arranging tailor made travel packages Hotel Bookings, Car Rental, Sightseeing and Tours Honeymooners Packages. Events & Groups Dealing with the Complicated destinations Arranging tailor made travel packages Hotel Bookings, Car Rental, Sightseeing and Tours Honeymooners Packages. Events & Groups



Twos travel and Leisure

• Amman

• Operation and Reservation Supervisor

  • Sep 2012 - Aug 2013

  Operation Dep. (Following ups groups from Arriving to Departing). Reservation Dep. (Booking Hotel, Transportations, Tour Guides …etc Guest relations / Costumer care (resolving any guest problems during the Jordanian stay) Operation Dep. (Following ups groups from Arriving to Departing). Reservation Dep. (Booking Hotel, Transportations, Tour Guides …etc Guest relations / Costumer care (resolving any guest problems during the Jordanian stay)



La Maison Boutique Hotel

• Australia
• Hospitality
• 1 - 100 Employee

• Receptionist

  • Sep 2012 - Dec 2012

  Answer and direct incoming calls Receive and transmit messages for guests Inform guests of hotel rates and services Make and confirm reservations for guests Register and check guests in Close guest accounts and check guests out Answer and direct incoming calls Receive and transmit messages for guests Inform guests of hotel rates and services Make and confirm reservations for guests Register and check guests in Close guest accounts and check guests out