Experience

Jamboree Education Private Limited

• India
• Education Administration Programs
• 300 - 400 Employee

• Center Manager (Delhi /NCR)

  • Feb 2013 - Present

• Center Manager - Delhi/NCR

  • Jan 2013 - Present

  My roles in Management:Acting as a first point of contact.Good interpersonal and communication skills. Communicating sensitively and actively with broad range of people. Overseeing the activities of Counselor / Lab Co-ordinator to ensure effective delivery or services.Counseling students for career and briefing about admissions to various courses at undergraduate and graduate level.Resolving queries of parents seeking admissions for their wards in Abroad Universities. Committed honest profile, working with aggressiveness, involvement and commitment.Providing information on list of courses and Universities. Describing the Budget expected, Financial Transaction, targeted countries, projecting funding chances, and admission process. Mentoring students through resolving queries and other problems. Advising students on career choices available.Good file keeping and communication skills.Monitoring team performance to ensure that goals are met.Train and evaluate personnel. Provide team with assistance in performing difficult or complicated tasks/duties. Providing the clear guidelines of goal achievement and adhering to a plan.To deliver counseling session and attending help desk activity if necessary. Maintaining a professional relationship with faculties and center staff Ensuring the safety and welfare of all staff / students .Focus on providing a quality service and student satisfaction.I would ensure all times whilst on duty, responsibility for the care, services and career of students. Liaison with Head Office regarding management and effective procedure directions. Working closely with the Team to achieve this. Also managing the centre, courses and well being of staff and students, comply with accreditation and quality guidelines. Show less

• Lab Co-Ordinator Cum Counselor

  • Feb 2013 - Oct 2013



Orell Software Solutions Private Limited

• India
• Information Technology & Services
• 1 - 100 Employee

• Assistant Manager (IT) - North Zone

  • Mar 2009 - Jan 2013

  Guiding/Planning/Implementing customized/copyrighted software like Communication Software/ offline Virtual Library Software/ Library Automation Module etc in Clients’ Lab as per norms. Functionality of Labs with Server/Client model on more than 60 nodes. Network troubleshooting and solutions on client end. Managing Remote and Local access consoles. LAN, WAN, Wireless LAN, TCP/IP. Network planning and design. TCP/IP Addressing. Ethernet Addressing and Driver installation. Network accessing through PROXY. Network monitoring and performance tuning. Creating an ICT management controlled network cabling layout / chart for the entire clients’ lab. Educate and Confer with end users about how to solve existing problems. Handling more than 10 Tech. support engineers team. Software functional/implementation and advisory support to Developing Team. Understand the user requirements from various technical boards/institutes/universities etc. Meeting/tender submission with the high authorities. Trying to sort out all the queries related to Customized software on the spot either through system or conducting the demonstration of product. Training and Guidance for the software. Managing and assigning task to Technical Support Team. Plan to install the Digital Computer Labs with customized software as per Clients’ ease. Educate and train Technical Support Engineers regarding problem solving and troubleshooting. Solves day-to-day operational problems related to Software / Hardware Compatibility Issues. Successful Installation of licensed software and configuration of Clients’ to run the software smoothly. Policy, procedure and standardization of documents’ for IT department. Handle relevant technical communication with end user of the system. Maintaining good repo with all clients and dealers. Show less



Sri Venkateswara College of Engineering

• India
• Higher Education
• 400 - 500 Employee

• I.T. Executive

  • Feb 2007 - Jan 2009



Indian Toners and Developers Limited

• India
• Printing Services
• 1 - 100 Employee

• ERP Specialist

  • Jan 2004 - Dec 2006

  ERP implementation and advisory support to ERP Team on .NET Platform in Windows Environment. Understand the user requirements from various department/ divisions of the Company. Communicate the same to the ERP supplier to translate it into appropriate MIS and other meaningful reports. Guide management for preparation and interpretation of various reports and data. Solves the day-to-day operational problems relating to ERP / Software / Hardware Issues. Installations of required licensed software and configure the Clients as to run ERP software. Policy, procedure and standardization documentation for IT department and whole organization. Handle relevant technical communication with end user of the system. Show less