Director

• Aug 2022 - Present

Adjunct Faculty

• Jan 2022 - Present

Engineering Project Management course for undergraduate EEE students Engineering Project Management course for undergraduate EEE students

Senior Project Manager

• Jan 2020 - Present

To create new opportunity in project management and digital transformation. Achievement: • Managed team of 8 for requirements gathering, design, implementation, testing, integration and support of multiple projects of 400k BDT revenue • Developed customized applications and third-party integrations for Sales which increased conversion of Sales leads into customers • Increased revenue 50000 BDT per month from Faster Service Project by consultative selling • Worked with DevOps of third party to automate backup of user home directory, avoiding manual errors • For 1st ever Project Management Office (PMO) setup for project management team, identified lack of hands on expertise in performance management and reduced project management effectiveness as issues which had resulted in poor customer engagement • Trained 100+ professional on project management

Senior Lead Engineer, Technology

• Sep 2014 - Dec 2019

Responsible for project planning, liaison, scheduling, and operational execution in coordination with cross-functional sections like Finance, P&O, Marketing, and Sales team.Achievement:• Implemented $15.4 M Telecom assets safeguarding project including within and interbuilding connectivity with 7500 BTS locations• Monitored project through processes such as weekly meetups, task completion and timeline adherence tracking and escalation matrix• Using servant leadership style, enabled team achievement goals by overcoming impediments by identifying common resources across multiple projects and settings priorities• Established Abis over IP (AoIP) technology for the first time and secured 16% data revenue growth by design and implemented Data Drive Program• Built 2-years roadmap for video conferencing and integration with existing communications ecosystems, allowing seamless user experience• Conceptualized & established 2.5 KW & 5 KW solar power system, reducing 120 metric tons/year of carbon emissions• Managed incident free-operations through operation team, achieving 3450+ safe hours and trained 68+ engineers on operations• Reduced fault handing time by 53% by migrating legacy system to excel and enabling real time tracking• Handled inspection and audits by government officials of law force and telecom regulatory authority• Streamlined the process of vendor payment by implementing 100% BEFTN mode payment to all services• Remodeled the whole network monitoring system by replacing the old legacy system, savings $5.4 M OpEx per year

Senior System Engineer, Operations

• Sep 2007 - Aug 2014

Lead OpEx initiative projects among different regional teams to control cost & regularly follow-up & maintain quality assurance checklist to ensure best quality network for superior customer satisfaction.Achievement:• Launched Network Element Reengineering Management program for technology division, eliminating paper-based work• Procured and installed 6500 nos. DC cooling systems from 4 different vendors, saving 65 Mn BDT OpEx per year• Drafted quality control documents by gathering experts need after a detailed study of 7 department heads and eliciting issues• Built value proposition for app-based quick job card resolution to resolve maintenance issues by replacing the legacy paper-based system• Obtained authorization for the implementation of web and app-based safety observations and service request application budget• Hired and led 151 operation management team to provide tactical utilities to run 2130 BTS locations• Created the new working culture between Technical Operation team and Sales team, gained 3% revenue market share• Carried out 8+ techno-commercial rationalisations as a part of negotiation team, savings 6.4 M BDT (8% reduction in AMC cost)• Increased task scheduling efficiency by pivoting from legacy project management tool to MS Project, reducing communication frictions

Assistant Engineer

• Apr 2007 - Sep 2007

Remodelled mail server & firewall of the group organization (3 companies) to protect, archive and retrieve data Remodelled mail server & firewall of the group organization (3 companies) to protect, archive and retrieve data