Experience

Sewells MSXI

• Australia
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Operations Team Lead

  • Dec 2021 - Present

• Senior Warranty Technical Analyst and Technical cum Process trainer

  • Jun 2019 - Dec 2021

• Senior Technical Trainer - After sales service

  • Apr 2014 - Jun 2019



GGS Information Services

• United States
• Information Services
• 700 & Above Employee

• Technical Writer - Diagnostics

  • Sep 2012 - Apr 2014

  To prepare an Automotive Diagnostics and Electrical Manual by • Organizing material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology. • Maintaining records and files of work and revisions. • Confering with customer representatives to establish technical specifications and to determine subject material to be developed for publication. • Creating electrical circuits, diagrams and charts to illustrate material. To prepare an Automotive Diagnostics and Electrical Manual by • Organizing material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology. • Maintaining records and files of work and revisions. • Confering with customer representatives to establish technical specifications and to determine subject material to be developed for publication. • Creating electrical circuits, diagrams and charts to illustrate material.



Tafe Access Tata

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Diagnostic Expert cum Trainer

  • Nov 2011 - Sep 2012

  • Guide and assist the workshop team in diagnosis of Repeat Complaints and Top 38 complaints.• Analyse and initiate appropriate measures for recurrence prevention to reduce Repeat Complaints and Revisits.• Identify and impart Training to the Workshop Team.• Escalate with Technical Help Desk (THD) for any unresolved diagnostic issues.

• Graduate engineering trainee

  • Nov 2010 - Nov 2011

  • Guide and assist the workshop team in diagnosis of Repeat Complaints and Top 38 complaints.• Analyse and initiate appropriate measures for recurrence prevention to reduce Repeat Complaints and Revisits.• Identify and impart Training to the Workshop Team.• Escalate with Technical Help Desk (THD) for any unresolved diagnostic issues