Mohammed Zahed
System Administrator/IT Support at SADANA TRADING CO- Claim this Profile
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English Full professional proficiency
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Hindi Full professional proficiency
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Urdu Full professional proficiency
Topline Score
Bio
Credentials
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Microsoft Certified Professional
Microsoft Certified Professional
Experience
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SADANA TRADING CO
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Saudi Arabia
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Wholesale
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1 - 100 Employee
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System Administrator/IT Support
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Aug 2022 - Present
▪ Install & configure Windows 2008, 2012, 2016 & 2019 Servers ▪ Maintain user accounts using Active Directory, Group policy through OU ▪ Install Servers, configuration of RAID (0, 1, 5) ▪ Maintain and monitor Data Center, Backup of files, folders & ADS ▪ Configure DNS, DHCP Servers for network and application connectivity ▪ Symantec Antivirus Server installation, Troubleshooting & maintenance ▪ Install antivirus in systems, perform administration, monitor, and troubleshoot LAN & WAN ▪ Install Server, POS hardware, Desktop, Mobile Devices (HHT), Printers, Laptop & network, customer count devices installation for new retail stores ▪ Work on Oracle Xstore Retail POS Application, and support Microsoft dynamics 365(L1 Support) ▪ Maintain SQL backup for LS retail servers and stores machines ▪ New store setups (install all Desktop, POS Registers, Printer physically including store back office servers, network, remote software loaded, POS software install ▪ Procure IT hardware like servers, Desktop, POS, Printers, Mobile computers, Internet Services, and CCTV ▪ Install and configure veam backup ▪ Create multiple OS in a single server through the VMware application ▪ Configure PDA Scanner and troubleshoot Issues ▪ Install, configure, and support for application software ▪ Work on MS Office, and Outlook-related issues, Configured Network Printers and Scanners ▪ Install all Windows-based operating systems, Troubleshoot hardware & software problems, Installation of Remote Desktop Users and Wireless Network ▪ Install, Configure, and troubleshoot for Microsoft Outlook 2016/2019/2022, FTP Server & IIS ▪ Image the desktop/laptop/server full backup through Acronis Software ▪ Configure Public IP /NAT in Sophos device ▪ Install and configure VPN, Routers and Access points ▪ Migrate IT equipment like Servers, Desktops, and POS from one store to another ▪ CCTV Configuration, monitoring, troubleshooting and downloading recorded videos Show less
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Delta International Fashion Ltd Co
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Riyadh, Saudi Arabia
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IT Support Administrator
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Jul 2015 - Jul 2022
▪ Configured and maintained the networked computer system, including hardware, system software, and applications ▪ Ensure data is stored securely and backed up regularly ▪ Diagnose and resolve hardware, software, networking, and system issues when they arise ▪ Replace and upgrade defective or outdated components when necessary ▪ Monitor system performance to ensure everything runs smoothly and securely ▪ Research and recommend new approaches to improve the networked computer system ▪ Perform preventive maintenance duties and provide technical support when requested ▪ Document any processes that employees need to follow to successfully work within the computing system ▪ Served as operating systems expert, and provide technical support for users ▪ Work with Office 365 to create and control employee emails ▪ Fabricate network cabinets and patch panels ▪ Printer and copier machines maintenance and network deployment ▪ Work with Mitel IP telephone ▪ Install and troubleshoot Windows Server 2010,2016 and Windows10, etc. ▪ Prepare new PCs using Acronis imaging technology ▪ Worked with AD(active directory) to create and manage users. ▪ Installation and configuration of Outlook mail ▪ Install and monitor network printers through the local network ▪ Fixed IT problems for end-users on-site and remotely using remote support applications using Any desk, TeamViewer and Windows remote desktop ▪ Social Media Management/ Promotions ▪ CCTV Management and Support ▪ POS Support and Training for Users (Pixel Point, PAR Systems) ▪ ERP Software Support and Delivery Applications Back-office support ▪ Cisco Managed Network Support ▪ Firewall Configuration, Access Control Management and Configuration Show less
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Education
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Bachelors
Bachelor of Computer Science -
MBA
Master of Business Administration
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