Experience

2XL Home Decor

• United Arab Emirates
• Retail Furniture and Home Furnishings
• 1 - 100 Employee

• Sales Associate

  • Nov 2022 - Present



Aditya Birla Fashion and Retail Ltd.

• India
• Retail Apparel and Fashion
• 700 & Above Employee

• Store Supervisor

  • Jul 2018 - Nov 2020

  •Establish a constant focus on Brand, continually driving engagement, knowledge and passion for the Brand across the Floor team. •Monitor, coach and provide feedback to the Floor team to deliver excellent customer experience. • Maintain a luxury environment, ensuring excellent execution and maintenance of Visual Merchandising. Guidelines across the Floor. • Retain and develop talent. • Lead, inspire and manage a high performing, positive team. • Establish a learning culture and maintain a strong connection of the team to the Brand. • Have excellent product knowledge and drive the same standard across the team. • Maintain a strong understanding of product sales performance and optimize sales of the available inventory • Nurture customer relationships. • Establish and embed customer focused behaviors across the Floor team. • Build and cultivate long term customer relationships and lead the team to do the same. • Drive Floor performance and productivity. • Build and maintain familiarity with the local external environment; customers, competitors and talent. • Maintain a commercial mindset and continually identify and convert opportunities to drive Floor performance. • Drive operational excellence across all areas of the Store. • Ensure compliance with all corporate standards, policies and initiatives. Show less



Landmark Group

• United Arab Emirates
• Retail
• 700 & Above Employee

• Team leader

  • Jul 2015 - Aug 2018

  • Ensure we meet the targets set by senior management in both MTD & YTD • Main initiates for the growth strategies included category rationalization and focus category efforts, which isolated promoted. Focus activities also include new product launches and follow up activities Creation of Sales Budget and Overall Sales Plan for the department. • Driving team and ensure to keep them motivated, also provide training to new joiness on company SOP & product knowledge. • Ensure showroom merchandising is maintaining as per company standard • Special focus of cross selling and link selling to increase ATV & ABS. • Department Operations-Optimum Inventory, ensure timely stock indent is raised. • Job-role includes category management activities like ensuring minimum stock outs and keeping a check on store standards of cleanliness and housekeeping. • Continuous performance reviews of staff and help them improve on weak areas. •New product information communication to all trainees. •Motivating the team & focusing on achieving targets and Identifying developmental needs of juniors. • Setting high benchmarks in Quality of Customer Service. Show less