Experience

Galadari Automotive Group

• United Arab Emirates
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Retail Sales Consultant

  • May 2018 - Present

  Automotive sales consultant at Mazda. Automotive sales consultant at Mazda.



Saeed & Mohammed Al Naboodah Group

• United Arab Emirates
• Executive Offices
• 700 & Above Employee

• Automotive Consultant

  • Apr 2017 - Apr 2018

  Certified automotive sales consultant responsible for delivering high standard of customer assistance and quality sales for Peugeot UAE. Certified automotive sales consultant responsible for delivering high standard of customer assistance and quality sales for Peugeot UAE.



Jashanmal National Co

• United Arab Emirates
• Retail
• 700 & Above Employee

• Merchandiser

  • Jan 2010 - Jul 2013

  Handled brands like Hoover, Maytag, Russell Hobbs, Delongi, George Forman and Delsey. Ensures that products appear in the right store, at the appropriate time and in the correct quantities. This involves working closely with the buying teams to accurately forecast trends, plan stock levels and monitor performance. • Duties & Responsibilities: Determines call schedule by reviewing priorities with supervisor; discussing special instructions, product promotions, new products, and price changes. • Maintains customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features. • Maintains store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products. • Maintains inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low; arranging for return and credit for damaged products. • Completes call report by observing display and pricing of competitors' products. • Helps field sales representatives with special promotions by setting-up displays at aisle ends; checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of special promotion period. • Provides information by reporting growth, expansion, or closing of supermarkets in assigned territory. • Maintains quality results by following and enforcing standards. • Enhances merchandising and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Show less



Justdial india pvt ltd

• Quality Analyst

  • 2008 - 2010

  • Determines telemarketing quality standards by studying inbound and outbound calls and customer service presentations; conducting test calls to telemarketing service representatives on new products. • Verifies telemarketing results by measuring skills in use of scripts, product knowledge, sales and service ability, greeting, diction, listening, etiquette, objection handling, efficiency, and courteous close of call. • Provides feedback to telemarketers by monitoring calls; monitoring feedback for external vendor programs; conducting monthly help sessions. • Evaluates telemarketing approaches by rating effectiveness of telemarketing service representatives; providing quality ratings; identifying training needs; developing training programs; conducting training. • Directs quality initiatives by requiring adherence to quality assurance policies and procedures; developing new models; implementing changes. Show less