Experience

Easy Bathrooms

• United Kingdom
• Retail
• 100 - 200 Employee

• • Jan 2023 - Present

• • Aug 2021 - Jan 2023

  Using a 3D design CAD software in order to create bathroom designs to show customers what their desired rooms will look like, as well as any reasonable adjustments to the products they’ve chosen (i.e in terms of measurements) in order to push for sales.Proven track record of exceeding monthly KPI targets (led sales 3+ months in a row).Experienced in customer service having managed enquiries and complaints in a manner that left customers satisfied to happily continue shopping within the brand.Communicated with customers in various languages, including; English, Japanese & Bengali, in order to make sales feel more interpersonal.Explaining product/service information in a digestible manner where the customers felt comfortable and reassured with what they were purchasing. Show less



Tokyo Diner LTD.

• Front of House

  • Jul 2021 - Aug 2021

  In order to improve the standards of my Japanese language skills, I had taken on this role where speaking and listening to Japanese was an absolute necessity via communication with my colleagues. In order to improve the standards of my Japanese language skills, I had taken on this role where speaking and listening to Japanese was an absolute necessity via communication with my colleagues.



Al-Murad Tiles

• United Kingdom
• Retail
• 1 - 100 Employee

• • Jun 2021 - Aug 2021

  Ensuring that the team of the day were focused on their individual and store objectives in order to ensure a successful working day.Answering customers queries in regards to the quality difference between tiles i.e ceramic, porcelain, marble, stone etc… as well as working out how many tiles, adhesive and grout would be needed for a given measurement of a room being revamped.Up-selling to customers by recommending alternative tiles, as well as ensuring they bought add-on products that would be required for the foundation of their tiles i.e adhesive, grout, membrane, underfloor heating, tile spacers.Chased clients via email & telephone if their quotes were not converted to sales, and seeing what could be done in order to close said potential sales & finally closing said deals. Show less

• • Jun 2019 - Jun 2021


Tommy Hilfiger
• Netherlands
• Retail Apparel and Fashion
• 700 & Above Employee
• Sales Associate

  • Nov 2018 - Jun 2019