Cloud Consultant

• Apr 2023 - Present

- Azure - Google Workspace - Microsoft Licensing - CSP Portal Management - Presales Assistance

Senior System Engineer

• Apr 2021 - Apr 2023

- M365 Administration - Project Management - Azure Solutions - Sales Support - Client Communication

Operations Processing Analyst

• Mar 2018 - Mar 2021

Market Research Interviewer

• Jun 2016 - Oct 2017

Working as a Market Research Interviewer, I identified industry trends and business opportunities. I performed competitor analysis and products availability research while summarizing trends and led various qualitative research studies. I prepared accurate reports while employing statistical approach and timely delivered to the client and drove GAP and SWOT Analysis in compliance to client’s requirements and products offered. Also, I applied insights garnered to develop recommendations for supporting business objectives of the client. Show less

Sr. Service Engineer

• Sep 2013 - Nov 2015

Highlights: Successfully led 100+ application migration projects to fruition as a trusted vendor for Microsoft Recognized by Senior delivery manager for spearheading multiple large applications under the deadline Merit of performing Proof of concepts at client side Starting my career with Microland, I handled customer service and resolved any concerns while ensuring customer satisfaction. I administered customer service operations and maintained optimal quality standards aimed at attaining client delight, maintained efficiency, reduced overall service TAT and executed Proof of Concepts followed by generating BRD. Show less