Experience

National Institute for Smart government (NISG), Delhi

• India
• Government Administration
• 1 - 100 Employee

• Assistant Manager

  • Dec 2020 - Present

  • Onboarding of Registrar’s / Enrolment Agencies, facilitating certification and providing training on Aadhaar enrolment and update processes to operators of EAs. • Conducting Physical training at the district collector office for Aadhaar operators. • Daily Analysis of GPS Co-ordinates active Aadhaar Centers with Geo-Spatial Software. • Processing of Operator activation and Machine activation from the various registrars on daily basis. • Monitoring and implementation of enrolment activities and rollout of new enrolment centers • Ensure data quality guidelines are met during the enrolment and update processes by the operators • Prepare various MIS reports which would require reconciliation and payment calculation • Proficient in Data Mining, Analysis, MIS reporting, KPIs, dashboard, and fraud detection analysis • Strong knowledge of Aadhaar Enrolment & Authentication (e-KYC, AePS, APB services) ecosystems and expertise in providing corporate training to ecosystem partners • Provide support to central and state government departments for Aadhaar Enabled Applications • Identify and perform RCA of issues raised by end-users and provide support at application /process levels. • Excellent communication, analytical, interpersonal, documentation, and presentational skills • Periodic review of enrolments and Aadhaar generation and prepare a road map for target achievement • Follow up on issues with users and development teams and ensure closure of all incidents • Support in implementation and rollout of DBT and DBTL schemes across Andhra Pradesh & Telengana region. • Guiding and monitoring internal team in resolving technical cases received through CRM/Mail/walk-in • Provide consulting support in the design and development of Aadhaar based applications • Tested various applications and portals of UIDAI ecosystem and provided suggestions or changes required in UIDAI Enrolment ecosystem Show less



FTF Information Technology Services

• United Arab Emirates
• Telecommunications
• 1 - 100 Employee

• Desktop Support Engineer

  • Jun 2019 - Mar 2020

  • Member of the team managing preventive maintenance to adjust, maintain, and improve network performance, investigate security issues & causes of system failures. • Experience on Windows Azure Cloud Computing.. • Experience on Office 365 and Outlook key activations • Experience on Windows and MAC operating systems in VM ware. • Member of the team managing preventive maintenance to adjust, maintain, and improve network performance, investigate security issues & causes of system failures. • Experience on Windows Azure Cloud Computing.. • Experience on Office 365 and Outlook key activations • Experience on Windows and MAC operating systems in VM ware.



Extramarks Education India Pvt. Ltd.

• India
• E-Learning Providers
• 700 & Above Employee

• Network Engineer

  • Sep 2016 - Jul 2018

  Network Engineer Network Engineer



Educomp

• Education Administration Programs
• 300 - 400 Employee

• Resident Engineer

  • Dec 2014 - Feb 2016