Experience

Tech Dukaan
• Kuwait
• Technology, Information and Media
• 1 - 100 Employee
• Founder

  • Jun 2022 - Present

Thakkara Group of Restaurants Co
• Kuwait
• Restaurants
• 1 - 100 Employee
• Director

  • Jan 2022 - Present


6Burgerz

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Operations Manager

  • Nov 2020 - Jan 2022

  - Developed and used a method to target consumers online and drove website traffic up by 25%. - Developing and maintaining operational guidelines for staff. - Overseeing operational cost, risk and audit activities. - Collaborate with the board of directors to define the organization's values and mission, as well as short- and long-term objectives. - Identify and address the company's problems and prospects. - Implemented and maintained POS systems and third party delivery applications for all branches. - Supported and maintained all company data and technological infrastructure of all locations. - Developed company health standard procedures and HACCP for all branches. - Assisted in purchasing and maintaining kitchen equipment according to the needs of each branch. Show less



Pizza Hut

• Accounting
• 1 - 100 Employee

• Server

  • Mar 2019 - Mar 2020

  Providing excellent wait service to ensure satisfaction Taking customer orders and delivering food and beverages Making menu recommendations, answering questions, and sharing additional information with restaurant patrons Greet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients, or potential food allergies) Inform customers about the day’s specials Offer menu recommendations upon request Up-sell additional products when appropriate Take accurate food and drinks orders, using POS ordering software, order slips, or by memorization Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages Communicate order details to the Kitchen Staff Serve food and drink orders Check dishes and kitchenware for cleanliness and presentation and report any problems Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments Carry dirty plates, glasses and silverware to kitchen for cleaning Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) Follow all relevant health department regulations Provide excellent customer service to guests Show less


Techbiz Kuwait
• Operations Manager

  • Jun 2016 - Aug 2019