Mohammed Shaker
Graduate Student at Limkokwing University of Creative Technology- Claim this Profile
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Bio
Experience
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Limkokwing University of Creative Technology
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Malaysia
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Higher Education
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700 & Above Employee
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Graduate Student
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Aug 2016 - Present
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Baud Telecom Company (Internship)
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Jeddah, Makkah Region, Saudi Arabia
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IT Support Technician
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Nov 2018 - Feb 2019
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. - Resolve technical problems with Local Area Networks LAN, Wide Area Networks WAN, and other systems. - Respond to queries either in person or over the phone. - Respond to email messages for customers seeking help. - Follow up with customers to ensure issue has been resolved. - Gain feedback from customers about computer usage. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. - Resolve technical problems with Local Area Networks LAN, Wide Area Networks WAN, and other systems. - Respond to queries either in person or over the phone. - Respond to email messages for customers seeking help. - Follow up with customers to ensure issue has been resolved. - Gain feedback from customers about computer usage.
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Education
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2016 - 2019
Limkokwing University of Creative Technology
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