mohammed shaaban

Call Center Agent at Data Direct Group
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English Professional working proficiency
  • Arabic Native or bilingual proficiency

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Bio

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Experience

    • United Arab Emirates
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Call Center Agent
      • Jun 2021 - Present

      Answer inbound and outbound calls in timely and friendly manner. · Responding efficiently and accurately to clients, explaining possible solutions and give to him the relevant information Able to adapt to different situations and individuals. Dealing with client complaints in a positive and proactive manner. Answer inbound and outbound calls in timely and friendly manner. · Responding efficiently and accurately to clients, explaining possible solutions and give to him the relevant information Able to adapt to different situations and individuals. Dealing with client complaints in a positive and proactive manner.

    • France
    • Retail
    • 700 & Above Employee
    • Cashier
      • 2017 - Jan 2022

      complete tasks that support the Store Manager and overall customer base Clean the store and ensure products are properly displayed before the store opens. Organize merchandise on shelves and restock them when they become empty. Find and retrieve store merchandise. complete tasks that support the Store Manager and overall customer base Clean the store and ensure products are properly displayed before the store opens. Organize merchandise on shelves and restock them when they become empty. Find and retrieve store merchandise.

  • sharjah medical center
    • Sharjah, United Arab Emirates
    • Accountant
      • Feb 2016 - Nov 2016

      Experience in my field at least ten month in U.A.E. • My Responsibility is: preparing cash control system by excel. • make sure recording all transactions daily timely accurately • organizing inward and outward by suppliers and customer with establishing and implementation suppliers and customer account by V.LOOK UP function in excel. • Prepare journal entriy and Reconcile general ledger. • Preparing daily reconciliation bank • Processing Receivables, Payables • Preparing journal entriy, general ledger, trial balance, income statement to get final list of financial center and net profit or loss. Show less

    • Assistant Accountant
      • Dec 2013 - Apr 2015

      - internal auditing - preparing journal entry and general ledger, - Prepare trial balance - Financial statements. - monthly sales tax report, in addition to general sales - internal auditing - preparing journal entry and general ledger, - Prepare trial balance - Financial statements. - monthly sales tax report, in addition to general sales

Education

  • Helwan University Cairo
    Bachelor’s of commerce, majored foreign trade
    2007 - 2011

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