Mohammed Sadique Murshid, PMP®

Project Planner and Resource Coordinator at FOCUS Communications Canada
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Contact Information
us****@****om
(386) 825-5501
Location
Surrey, British Columbia, Canada, CA
Languages
  • Bengali Native or bilingual proficiency
  • English Full professional proficiency

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Tony Chen

Mohammad is a very dedicated, professional and hardworking employee and team leader. You can always trust the progress and outcome when you assign some work to him because he's a very reliable person.

Md. Abul Monsur Rezauddin

Sadique is a perfect commander to me. Moreover, his leadership is something I truly amazed.

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Credentials

  • Certified Digital Marketing Associate
    Digital Marketing Institute
    May, 2022
    - Nov, 2024
  • Financial Accounting 099
    University Canada West
    Mar, 2022
    - Nov, 2024
  • Academic Integrity Matters
    University Canada West
    Dec, 2021
    - Nov, 2024
  • Academic Writing Strategies
    University Canada West
    Dec, 2021
    - Nov, 2024
  • Learning for Success Program
    University Canada West
    Dec, 2021
    - Nov, 2024
  • Starting For Your Success
    University Canada West
    Dec, 2021
    - Nov, 2024
  • Strategies For Successful Learning
    University Canada West
    Dec, 2021
    - Nov, 2024
  • PMP course Completion Certificate 40 PDU
    DaySpring Limited
    Jan, 2013
    - Nov, 2024
  • Management process Training ITR (Customer Handling, Process negotiation, Issue escalation, SLA management)
    Huawei Technologies
    Jan, 2010
    - Nov, 2024
  • Handling advanced troubleshooting issues from HQ as SME (Subject Matter Expert)
    Huawei Technologies
    Jan, 2007
    - Nov, 2024
  • Project Management Professional (PMP)®
    Project Management Institute
    Jul, 2022
    - Nov, 2024

Experience

    • Canada
    • Telecommunications
    • 1 - 100 Employee
    • Project Planner and Resource Coordinator
      • Dec 2022 - Present

      1. Convert the optical fibre & copper design documents into small installation/repair works 2. Plan the daily and weekly operations of teams & technicians of Lower-mainland-BC, Interior-BC, & Alberta 3. Schedule the planned small works for different splicers, placers, and troubleshooter teams 4. Clarify, consult, and dispatch daily operations to technicians and record work progress 5. Organize team and their required facilities like trucks, Hydrovac, road flagging, etc. 6. Evaluate, monitor, and direct the daily operations of technicians 7. Coordinate with related service providers like hydrovac, and flagging companies to resolve perceived, planned, and faced challenges 8. Prepare reports, updates, and plan required improvements and consult with department supervisor 9. Assess the installations, operations, and services to prepare recommendations 10. Ensure compliance with regulations and standards before assigning jobs to the team 11. Timely preparation and report completion of each project to all stakeholders 12. Record, report, and present the utilization of technician teams to the department supervisor 13. Consult with senior managers to enhance policies concerned with the operations, process development, and maintenance of fibre-related services awarded Show less

    • Canada
    • Business Consulting and Services
    • Recruitment Officer, Remote Talent Hunting
      • Sep 2022 - Dec 2022

      • Effected Job posts, weekly interview sessions, and onboarding activity for every eligible candidate • Reviewed 70+ resumes, arranged 30+ interviews, and Onboarded 4+ candidates within 40 days • Effected Job posts, weekly interview sessions, and onboarding activity for every eligible candidate • Reviewed 70+ resumes, arranged 30+ interviews, and Onboarded 4+ candidates within 40 days

    • Finland
    • Telecommunications
    • 700 & Above Employee
    • Care Business Manager, Global Service Delivery
      • Jul 2018 - Oct 2021

      • Generated 10m+ USD service revenue from the clients, State-owned (7.8m USD) and MNC (2.9m USD) • Managed a complete process-oriented Project Management and supervised the Product and Service engineers each half-year and during the product life cycle to keep a 100% intact footprint in the customer networks • Consummate negotiation and full deployment of the planned product installed base and services to the customer’s premises using contract management, project estimation, and value engineering • Complied with complete Project requirements gathering, Project Planning, Estimation, Budgeting, Execution, Acceptance, and Revenue Recognition within the timeline utilizing the Engineering teams, Contractors, and Change Management • Ensured 95% of the network under contract coverage through Post-sales services like Warranty, Annual Maintenance (Post-warranty), Learning, and Upgrade/Update Services using onsite, in-office, and remote teams • Expended on average, 40% effort on Collaborating with the Sales and Planning Team, training customers for modernization, upgrade & expansions • Guaranteed 100% process compliance while performing Business management related to contract renewal, supporting sales activities, and profitability • Documented, and kept track of moving project pieces, customer interactions, change order management, and escalating business issues to leadership teams when required • Carried out Stakeholder Management, including Customers, PMO, local and regional Management, to resolve disputes and to safeguard the maximum common understanding and clear requirements and project needs as a translator between business and technical teams Show less

    • Bangladesh
    • Telecommunications
    • 1 - 100 Employee
    • Chief Solutions Architect, Solution Integration & Business Management
      • Apr 2017 - 2018

      • Managed different Solution Integration projects in IT, Telecommunication, Power & Infrastructure: • Within 6 months, ensured 200% sales lift by transforming into the architectural design & BoQ for at least 70% of the customer requests through designing, planning, meeting, presentation, and consultation • Product Management, Partner Management, and Procurement management support from the Solution point of view to ensure 100% availability of product within the timeline. • Managed different Solution Integration projects in IT, Telecommunication, Power & Infrastructure: • Within 6 months, ensured 200% sales lift by transforming into the architectural design & BoQ for at least 70% of the customer requests through designing, planning, meeting, presentation, and consultation • Product Management, Partner Management, and Procurement management support from the Solution point of view to ensure 100% availability of product within the timeline.

    • China
    • Telecommunications
    • 700 & Above Employee
    • Director - Bangladesh Assurance and Managed Services Department
      • Jan 2014 - Mar 2017

      • Realized 30% year-on-year cost savings for Assurance, Managed Service, Spare Parts, and Training Services through procedure improvement and resource management• Transformed logical thinking to team tasks to achieve 100% business target• Accomplished and ensured end to end Contract Management process and Data Analysis to ensure future business domains, preventive maintenance addition, and resource development plan• Obtained the Project portfolio 5% over the country baseline and the same with the regional target through key project success measures and analytic capabilities• Maximized project team performance by more than 90%, providing team members with a clear sense of direction and an understanding of respective obligations and by encouraging open discussion of ideas, issues, and competing viewpoints Show less

    • Service Project Manager & Head of Network Maintenance
      • Jan 2008 - Dec 2013

      • Reached the highest internal and external customer satisfaction maintaining the budget, cost baseline, target upgrades, network safety baseline, and resource utilization• Confirmed 100% effective Product Lifecycle Management (Implementations, upgrade, and Assurance Projects) and secured 98% accident-free Network using Planning and monitoring with Solutions, Planning, and Engineering teams• Incorporated the maximum available tools like Salesforce, Power BI, Ticket handling, Microsoft Suite, Microsoft Project, and Teams for Project Teamwork and meetings Show less

    • Network Switching System Engineer & Team Leader
      • Aug 2005 - Dec 2007

      • Guaranteed on-time Planning, Installation, Commissioning, and Integration of the Network Switching system• Ensured Quarterly Network Inspection, Rectification, and Reporting to the client• Achieved the highest customer satisfaction by maintaining network safety & customer relationship through delivering troubleshooting and maintenance on time• Maintained Regular network reporting to the Service Project Manager and Head of Network Maintenance• Provided technical knowledge to customers and other engineers under development programs• Ensured a complete documentation of each process and milestones Show less

Education

  • University Canada West
    Master of Business Administration - MBA, Business, PM, Agile, Ethics, HR, Marketing, Small Business, Strategy
    2021 - 2022
  • University of Dhaka
    Master’s Degree, Applied Physics, Electronics & Communication Engineering
  • University of Dhaka
    Bachelor's degree, Applied Physics, Electronics & Communication Engineering
  • Notre Dame College
    Higher Secondary School Certificate, Science

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