Digital Marketing Specialist

• Jul 2022 - Present

 PRODUCT PRICING CUSTOMERS RESOURCES FREE TRIAL LOGIN  Digital Marketing Specialist job description template Resources / Templates / Job Descriptions / Marketing / Digital Marketing Specialist This Digital Marketing Specialist job description template includes the list of most important Digital Marketing Specialist's duties and responsibilities. It is customizable and ready to post to job boards. Use it to save time, attract qualified candidates and hire the best employees.  Digital Marketing Specialist job profile Digital Marketing Specialist is someone who is responsible for developing and managing digital marketing strategies and campaigns. In order to attract a Digital Marketing Specialist that best matches your needs, it is very important to write a clear and precise Digital Marketing Specialist job description. Digital Marketing Specialist job description We are looking for a creative, analytical and experienced Digital Marketing Specialist to join our team! As a Digital Marketing Specialist, you will be responsible for all digital marketing campaigns, including generating leads, conducting market research and actively engaging with the business to optimize the performance of our digital strategies. Digital Marketing Specialist duties and responsibilities Developing and implementing a digital marketing strategy Creating visual concepts for promotional activities Managing the digital marketing calendar Maintaining the online presence and reputation of the company Overseeing the creation and maintenance of social media content Tracking digital marketing performance Creating and updating digital marketing reports Overseeing the digital marketing budget Show less

Search Engine Optimization Executive

• Apr 2021 - Jul 2022

 Researched, analyzed and reported keyword optimization and trends  Creates marketing and social media campaigns and strategies, including budget planning, content ideation, and implementation schedules  Managed organic and paid social media content campaigns to build customer base, including  Ensures brand consistency in marketing and social media messages by working with various company department members, including advertising, product development, and brand management  Collects customer data and analyses interactions and visits, plus uses this information to create comprehensive reports and improve future marketing strategies and campaigns  Reports progress to senior marketing management  Grows and expands company social media presence into new social media platforms, plus increases presence on existing platforms including Facebook, LinkedIn, Twitter, and Instagram  Researches and monitors activity of company competitors Show less

E Commerce Operation Supervisor

• Feb 2020 - Apr 2021

 Supervise everyday working of department operating process and increase efficiency of workers for various growth-oriented programs.  Maintain and provide efficient backup to supply department and ensure achievement of all internal and external needs.  Communicating with customer service for order issues from Customers, Restaurants and Drivers.  Monitoring operations dashboard.  Always maintained job specific standards for self and function.  Utilizes & maintains resources for maximum efficiencies.  Arrange product pickups and deliveries with transportation companies as well as route drivers accordingly.  Monitor all administrative functions as per requirements.  Analyze all opportunities and recommend ways to improve efficiency and reduce coast.  Manage and organizing and control ongoing order flow to be delivered to the right customer on right time with effective and efficient way.  Provide training to workers and provide upgrade to various technical skill.  Supporting the escalations to ensure customer satisfaction. Perform any challenges and tasks assigned by the line manager. Show less

Senior Associate Phone Banking

• Jul 2019 - Jan 2020

Assist customer satisfaction and retention through successfully researching and resolve customer issues as well as inquiries.  Participate in sales activities and process of Retail Department in a disciplined, steady manner.  initiate sales plus cross-sell complete banking services range to present prospective customers.  Maintain and manage well-developed professional knowledge of entire products and services line offered.  Communicating with customer for Transaction issues and Complaints. Show less

Senior Customer Service Representative & Marketing Specialist

• Apr 2015 - Mar 2019

Handling complaints and queries (from Customers and Staff). Communicating with customers through various channels. Ensure customer satisfaction and provide professional customer support. Arranging promotional events.  Responding promptly to customer inquiries.  Helping to build good customer relations. Marketing Specialist:- Conduct market research to find answers about consumer requirements, habits, and trends Brainstorm and develop ideas for creative marketing campaigns Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning, etc.) Assist in analyzing marketing data (campaign results, conversion rates, traffic, etc.) to help shape future marketing strategies. Show less

Cashier

• Feb 2013 - Feb 2014