Experience

Zen & Art

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Senior Engineer Service Delivery

  • Apr 2022 - Present

  Client: RBL Bank. Domain: DELL EMC NetWorker and Rubrik. Experience with VMware, SQL, Oracle, File System, Polaris (saas) Backup and Restore. Experience with installing and configuring the servers as per client requirements. Follow the internal Backup SOP as suggested by the client. Generating reports to monitor the Capacity and list of daily backup job failures. Collaborate with the internal Server owners, Database, and Network team to fix the issues. Follow up with the Application or Server owner team in order to provide evidence to the internal audit team regarding Backup and Restoration. Perform restoration drills on a monthly basis as shared by the user. Working on internal Backup and Restoration tickets created by users and closed within the TAT. Show less



Wipro

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Backup Administrator

  • Dec 2016 - Apr 2022

  Having Experience in EMC Networker and Data Domain. • Installed and configured the backup software tool and worked on NetWorker version 8.x and above. •Create a backup and recovery policy. •Monitoring & Performing Backup jobs as per the schedule and Adhoc backup requests. •Monitoring and maintaining VMs and Troubleshooting network issues. • Assist in staging and cloning the data to other devices using a DELL EMC NetWorker. •Troubleshooting Networker backup-related issues by analyzing the logs. •Exposure to storage technologies- such as Cloud Boost, Data Domain Boost devices, PTL & VTL •Administering the Backup Server, Troubleshooting, and Backup Media Management. • Assist in disaster recovery of the NetWorker server in case of server corruption. •Assist users in issues persisting over the migration of the server or up-gradation. •Provide RCA to the customer with the issues which helps to fix the problem. •Basic knowledge of Ticketing tools like Salesforce and Remedy. Show less



WNS

• India
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Associate

  • Aug 2015 - Sep 2016

  •Provides efficient and professional administrative support to the customers. •Organizes and accurately maintains filing system of confidential information. •Coordinates activities with other executives to ensure timely completion. •Provide alternative options to help a customer. •To Help and resolve Customer queries at minimum TAT. •Updating all relevant tagging or information. •Provides efficient and professional administrative support to the customers. •Organizes and accurately maintains filing system of confidential information. •Coordinates activities with other executives to ensure timely completion. •Provide alternative options to help a customer. •To Help and resolve Customer queries at minimum TAT. •Updating all relevant tagging or information.