Experience

MAMCO Ltd.

• Construction
• 1 - 100 Employee

• Head of Sales and Operation

  • Apr 2022 - Present

  Jeddah, Saudi Arabia - Responsible for all department managers and supervisors, with review/approval responsibility for all Sales & Operations employees. - Manage overall operations and is responsible for the effective and successful management of labor, productivity and quality control. - Ensure safe and efficient operations. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems, and principles in the areas of information flow and management… Show more - Responsible for all department managers and supervisors, with review/approval responsibility for all Sales & Operations employees. - Manage overall operations and is responsible for the effective and successful management of labor, productivity and quality control. - Ensure safe and efficient operations. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand the business. - Interviewing, selection, and hiring; training new and existing employees; planning, assigning, and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans. - Organizing the budget of the company in collaboration with the directors. - Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations. - Accomplish operations and organization mission by completing related results. - Meet or exceed operations labor budget expectations. - Manage staff levels, wages, hours, contract labor to revenues. - Review and approve all operational invoices and ensure they are submitted for payment. - Establish new contracts and set the pricing. - Manage relationships with all customers. - Handling customers issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints. - Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation. - Communicate all operating policies and/or issues at department meetings. - Streamlining and optimizing the sales process. - Monitor and assist with customer retention. - Make sure sales teams are running as efficiently and productively as possible. Show less



SAED.

• France
• Construction
• 1 - 100 Employee

• Support Unit Manager

  • Nov 2019 - Apr 2022

  Jeddah Governorate, Saudi Arabia Managing Support Unit that includes the below sections: - Customers Contract Management. - System Implementation (Customer Portal, Auto Self Attendance System). - Customer's Complaints and Service Delivery. - Disputes.

• Business Development Associate

  • Apr 2017 - Oct 2019

  Al-Riyadh Governorate, Saudi Arabia - Contacting potential clients to establish relationship and arrange meetings. - Researching organizations and individuals to find new opportunities. - Increasing the value of current customers while attracting new ones. - Finding and developing new markets and improving sales. - Attending conferences, meetings, and events. - Developing quotes and proposals for clients. - Developing goals for the development team and business growth and ensuring they are met. - Training… Show more - Contacting potential clients to establish relationship and arrange meetings. - Researching organizations and individuals to find new opportunities. - Increasing the value of current customers while attracting new ones. - Finding and developing new markets and improving sales. - Attending conferences, meetings, and events. - Developing quotes and proposals for clients. - Developing goals for the development team and business growth and ensuring they are met. - Training personnel and helping team members develop their skills - Increasing client base. - Negotiating with stakeholders



Tanami - Food & Beverage Service

• Regional Sales Supervisor

  • Nov 2016 - Apr 2017

  Centeral & Eastern Region - Managing Modern Trade & Traditional Trade Channels - Training, coaching, evaluation and develop the assigned sales & merchandising team (10 person). - Achieving corporate merchandizing objectives and obtains maximum display for all stores. - Supervising established client accounts, contacting clients regularly to establish effective working relationships and maintaining relationships with the company’s customers. - Handling and resolving any complaints or concerns from… Show more - Managing Modern Trade & Traditional Trade Channels - Training, coaching, evaluation and develop the assigned sales & merchandising team (10 person). - Achieving corporate merchandizing objectives and obtains maximum display for all stores. - Supervising established client accounts, contacting clients regularly to establish effective working relationships and maintaining relationships with the company’s customers. - Handling and resolving any complaints or concerns from customers - Checking quality of account services, making regular status reports, following-up closings and activities - Analyzing market potential, Researching prospective customers and potential profit. - Writing concise and effective customer proposals, Preparing sales contracts, proposals and presentations. - Reducing stock through specially developed sales activity. Show less



Colgate-Palmolive

• 1 - 100 Employee

• Senior Key Account Executive

  • Nov 2015 - Nov 2016

  Al Madinah,Saudi Arabia -Services existing Key accounts, obtains orders, and establishes new accounts by planning and organizing daily work sch edule to call on existing or potential sales outlets and other trade factors. - Adjusts content of sales presentations by studying the type of sales outlet or trade factor. - Focuses sales efforts by studying existing and potential volume of dealers. - Submits orders by referring to price lists and product literature. - Keeps management informed by submitting… Show more -Services existing Key accounts, obtains orders, and establishes new accounts by planning and organizing daily work sch edule to call on existing or potential sales outlets and other trade factors. - Adjusts content of sales presentations by studying the type of sales outlet or trade factor. - Focuses sales efforts by studying existing and potential volume of dealers. - Submits orders by referring to price lists and product literature. - Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses. - Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Recommends changes in products, service, and policy by evaluating results and competitive developments. - Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. - Provides historical records by maintaining records on area and customer sales. - Contributes to team effort by accomplishing related results as needed. Show less



Nestlé

• Switzerland
• Food and Beverage Services
• 700 & Above Employee

• Sales Specialist

  • Apr 2011 - Nov 2015

  Eastern region - Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. - Adjusts content of sales presentations by studying the type of sales outlet or trade factor. - Focuses sales efforts by studying existing and potential volume of dealers. - Submits orders by referring to price lists and product literature. - Keeps management informed by submitting activity… Show more - Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. - Adjusts content of sales presentations by studying the type of sales outlet or trade factor. - Focuses sales efforts by studying existing and potential volume of dealers. - Submits orders by referring to price lists and product literature. - Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses. - Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Recommends changes in products, service, and policy by evaluating results and competitive developments. - Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. - Provides historical records by maintaining records on area and customer sales. - Contributes to team effort by accomplishing related results as needed. Show less



Red Bull

• Austria
• Food and Beverage Services
• 700 & Above Employee

• Sales Representative

  • Jan 2009 - Mar 2011

  Dammam - “Get the sale” using various sales methods (door-to-door, cold calling, presentations etc) - Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness - Evaluate customers needs and build productive long lasting relationships - Meet personal and team sales targets - Research accounts and generate or follow through sales leads - Attend meeting, sales events and trainings to keep abreast of the latest developments - Report and provide… Show more - “Get the sale” using various sales methods (door-to-door, cold calling, presentations etc) - Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness - Evaluate customers needs and build productive long lasting relationships - Meet personal and team sales targets - Research accounts and generate or follow through sales leads - Attend meeting, sales events and trainings to keep abreast of the latest developments - Report and provide feedback to management using financial statistical data - Maintain and expand client database Show less



P&G

• 1 - 100 Employee

• Sales Section Manager

  • Dec 2006 - Nov 2008

  Egypt - Present and sell company products and services to current and potential clients. - Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made. - Follow up on new leads and referrals resulting from field activity. - Identify sales prospects and contact these and other accounts as assigned. - Prepare presentations, proposals and sales contracts. - Develop and maintain sales materials and current product knowledge. -… Show more - Present and sell company products and services to current and potential clients. - Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made. - Follow up on new leads and referrals resulting from field activity. - Identify sales prospects and contact these and other accounts as assigned. - Prepare presentations, proposals and sales contracts. - Develop and maintain sales materials and current product knowledge. - Establish and maintain current client and potential client relationships. - Prepare paperwork to activate and maintain contract services. - Manage account services through quality checks and other follow-up. - Identify and resolve client concerns. - Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals. - Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff. - Coordinate company staff to accomplish the work required to close sales. - Develop and implement special sales activities to reduce stock. - Other duties as assigned. Show less