Outgoing Quality Control Engineer

• Jun 2021 - Present

Process Quality Control Engineer

• May 2021 - Jun 2021

- Analysing, handling and reporting of all quality issues and actively participating in Corrective Action Committee processes.- Responsible for communication with customer regarding customer claims - 0km, field complaints.- Responsible for handling and fulfillment of 8D reports related to customer quality issues.- Ishikava, 5 Why, 8D, SAP, PPAP, APQP, SPC, FMEA- Leading and working closely with the internal team on the 8D problem-solving process.- Coordinating corrective actions with the internal engineering team as well as coordinating actions with teams.- Root Cause Analysis to resolve manufacturing issues and recommend solutions to prevent recurrence.- Working directly with the customer's supplier quality and engineering teams to resolve existing and prevent future quality issues.- Preparation of regular reports/analysis on customer claims and customer satisfaction.

Compliance Engineer

• May 2021 - May 2021

- Expertise in IMDS and ELV regulations.- Good Knowledge on BOM (Bill of Material) Analysis.- IMDS supplier MDS evaluation as per the Customer guideline and Recommendation 001.- MDS Creation for inhouse MDS as per the BOM requirement.- Understanding of GADSL and Application codes used in IMDS system.- Having a good communication skill to request all the Suppliers to submit the MDS on time - Expertise in IMDS and ELV regulations.- Good Knowledge on BOM (Bill of Material) Analysis.- IMDS supplier MDS evaluation as per the Customer guideline and Recommendation 001.- MDS Creation for inhouse MDS as per the BOM requirement.- Understanding of GADSL and Application codes used in IMDS system.- Having a good communication skill to request all the Suppliers to submit the MDS on time

Customer Quality Engineer

• Jun 2020 - May 2021

- Applying, controlling, managing and coordinating all internal and external rules, instructions, procedures and policies related to the strong quality standards of the Automotive industry.- Analysing, handling and reporting of all quality issues and actively participating in Corrective Action Committee processes.- Resposinble for communication with customer regarding customer claims - 0km, field complaints and tracking the cost related.- Responsible for handling and fulfillment of 8D reports related to customer quality issues.- Ishikava, 5 Why, 8D, IQUIDOSS, SAP, PPAP, APQP, SPC, FMEA- Leading and working closely with the internal team on the 8D problem-solving process.- Coordinating corrective actions with the internal engineering team as well as coordinating actions with teams from other Kostal Group plants.- Root Cause Analysis to resolve manufacturing issues and recommend solutions to prevent recurrence.- Working directly with the customer's supplier quality and engineering teams to resolve existing and prevent future quality issues.- Preparation of regular reports/analysis on customer claims and customer satisfation.

Process Quality Engineer

• Jul 2019 - Jun 2020

- Analyzing, handling and reporting of all quality issues- Handled Weekly and Monthly Process Audits and Products Audits.- Worked with department heads for yearly IATF Audits and has Knowledge in IATF Audits.- Tracked Line issues on Daily basis and Analyze it to find root-cause and corrective actions with CFT team.- Handled Quality related devices such as VMS, Profile projector, Torque/ Linear Tactile machines, Acoustic chamber and Illumination chamber.- Knowledge in SAP and Expert in IMDS.- Knowledge in PPAP and APQP.- Kaizen Activities.

System and Documentation Engineer

• Feb 2019 - Jul 2019

Work Manager

• Jul 2018 - Feb 2019

- Keep a record of sales and restock the store accordingly.- Manage and train store staff.- Mediate any confrontations between staff and clients, and de-escalate the situation.- Accomplishes department objectives by managing staff; planning and evaluating department activities.- Ensures a safe, secure, and legal work environment.- Accomplishes staff results by communicating job expectations; planning, monitoring and appraising.- Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.- Assigning and designating job duties to staff according to their performance and history.- Maintaining a positive, empathetic and professional attitude toward customers at all times.- Responding promptly to customer inquiries.- Communicating with customers through various channels.- Acknowledging and resolving customer complaints.- Present reports and updates to the general manager on work activities.- Knowing our products inside and out so that you can answer questions.- Keeping records of customer interactions, transactions, comments and complaints.- Providing feedback on the efficiency of the customer service process.- Ensure customer satisfaction and provide professional customer support.

Factory work organizer

• Sep 2015 - Jan 2018

- Gathering students who are all financially backward and making use of those students to work on their free time.- Organising work for those students on contract basis in factories based on their abilities.- Explaining about the work and giving an opportunity to adapt work life environment while studying.- Giving opportunity to overcome Enochlophobia.- Avoiding students from distracting in their free time.- Giving opportunity to know the value of self earned money while studying.