Mohammed Hussein Kefel

Computer Technician at Rugged Books Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Hamilton, Ontario, Canada, CA
Languages
  • English Professional working proficiency
  • Arabic Native or bilingual proficiency

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Bio

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Credentials

  • Mobile phone repair
    ApTec
    Jul, 2015
    - Nov, 2024

Experience

  • Rugged Books Inc.
    • Canada
    • Computer Hardware
    • 1 - 100 Employee
    • Computer Technician
      • Sep 2017 - Present

       Collecting & Documenting Asset/Configuration information of the LAN, and SaaS based applications, including connectivity, Role based Access Control Permissions. Managing Company’s Microsoft Office 365 Tenant & wifi access points Performing customer on-site repairs & preventative maintenance on Laptops, Tablets & peripherals, (OS, Software & Hardware) ensuring efficient service & customer satisfaction. Provide 2nd level customer tech. support via phone, email, & on-site.  Installing, configuring, testing software applications

  • Fast Telecom
    • United Arab Emirates
    • Telecommunications
    • 1 - 100 Employee
    • Service Technician
      • Jun 2015 - Sep 2015

       Responsible for collecting and logging customer info and symptoms of technical issues Repaired smartphones: component replacements & software upgrades  Responsible for collecting and logging customer info and symptoms of technical issues Repaired smartphones: component replacements & software upgrades

Education

  • Mohawk College
    Computer Technology, Network Engineer & Security Analyst
    2020 - 2023
  • Sheridan College
    Information security systems, Applied Information Sciences
    2018 - 2019

Community

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