Experience

Key Cube

• United States
• Information Technology & Services
• 1 - 100 Employee

• Sr. US IT Recruiter

  • Dec 2019 - Present

  2 years of excellent experience in Full cycle recruiting of Information Technology in handling recruitment which includes candidate sourcing, screening, identifying, negotiating, presentation, interview coordinating. Recruiting Professionals for contract and permanent positions on W2, 1099 & amp; C2C tax terms. Have strong communication and relationship development skills Effectively recruited candidates through Internet research, internal database, cold calling, referrals, and other strategies. Excellent knowledge in Candidate Search on Dice, Monster, Career builder, LinkedIn. Experienced in using internal Application Tracking Systems like Ceipal. Show less



Amazon

• United States
• Software Development
• 700 & Above Employee

• Resolution Specialist

  • Sep 2016 - Nov 2018

  Assisting customers in expediting orders and correcting post-sales problems. Answering phone calls with a professional, courteous and friendly demeanor Track quality and utilization metrics File and track tickets, following up on blocks to productivity Providing regular, formal & informal feedback to direct reports Researching and reviewing policies and communicating effective solutions in a fun and fastpaced environment. Handling escalated Chat Contacts. Displaying Customer Obsession and Ownership when handling internal or external customer contacts. Remains abreast of all developments and process and policy changes. Show less