Experience

Omdurman National Bank - ONBsudan

• Sudan
• Banking
• 1 - 100 Employee

• Business Development Specialist

  • Apr 2017 - Present

  • Provide different support forms to branches, head office users at both levels (system training). • Grant access to Systems users. •Provide access to support systems (Mobile banking, Internet banking and SMS ). •Execute user system training and system test when required. •Participate in all systems test. •ATM card printing. •Pos configuration. • Provide different support forms to branches, head office users at both levels (system training). • Grant access to Systems users. •Provide access to support systems (Mobile banking, Internet banking and SMS ). •Execute user system training and system test when required. •Participate in all systems test. •ATM card printing. •Pos configuration.



Bank of Khartoum

• Sudan
• Banking
• 700 & Above Employee

• Business Support Assistant

  • Sep 2015 - Apr 2017

  - Provide different support forms to branches, head office users at both levels (Operational & system training). - Grant access to branches, head office users to all bank system(core banking (IMal), mobile banking(Bankak), Internet Banking(IBok), ECC. - Execute user system training and system tests. -First line support for retail operations system. -Business development. - Provide different support forms to branches, head office users at both levels (Operational & system training). - Grant access to branches, head office users to all bank system(core banking (IMal), mobile banking(Bankak), Internet Banking(IBok), ECC. - Execute user system training and system tests. -First line support for retail operations system. -Business development.



Sudan Rural Development Company (SRDC)

• Technical Support Engineer

  • Jan 2013 - Sep 2015

  - My main responsibility is to provide hardware and software support for company users in response to their requests. - Hardware/Software installation, configuration & maintenance. - My main responsibility is to provide hardware and software support for company users in response to their requests. - Hardware/Software installation, configuration & maintenance.