Experience

Gourmet Cafe

• Saudi Arabia
• Food & Beverages
• 1 - 100 Employee

• Store Operations Manager

  • Dec 2021 - Present



Jaawer Group Ltd

• Saudi Arabia
• Hospitality
• 1 - 100 Employee

• Operations Manager

  • Sep 2020 - Present



Gulf Trading & Marketing Union Co. / Berhayat Cafe

• Jeddah

• Store Operations Manager

  • Jul 2017 - Present

  Job Responsibilities: • Educating and training staff members and preparing their shifts. • Supervising the ordering of products, inventory controlling, and merchandising. • Teaching the shop accounting system to key associates and ensured their understanding of accounting measures and practices. • Working with the area and business heads to set annual goals and marketing plans. • Screening and interviewing job applicants. • Ensuring compliance with all local national regulations. Show less



Costa Coffee

• United Kingdom
• Retail
• 700 & Above Employee

• Multi Store Manager

  • Aug 2012 - Feb 2015

  Job Responsibilities: • Reached the deadlines by planning, setting the targets and implementing necessary measures in par with the statutory compliance.• Customer service management by providing services promptly in par with the specifications upholding client satisfaction.• Deploying marketing promos as per marketing department requirements by performance analysis for market trends ensuring a competitive based performance.• Team management operations by leading and motivating the team for enhancing team performance to reach the sales targets.• Cash flow management by controlling the expanses within budget constraints and carried out internal spot check petty cash expenses and cash flow.• Corresponding with admin, auditors and advocates for the purpose of sales tax and for executing other governments operations.• Involved in selling bungalows and apartments to and Employed persons and assist them in arranging the finance. Show less

• Store Manager

  • Jan 2006 - Sep 2012

  Job Responsibility:• Educating and training staff members and preparing their shifts.• Supervising the ordering of products, inventory controlling, and merchandising.• Teaching the shop accounting system to key associates and ensured their understanding of accounting measures and practices.• Working with the area and business heads to set annual goals and marketing plans.• Screening and interviewing job applicants.• Ensuring compliance with all local national regulations.

• Barista

  • Jun 2004 - Dec 2006

  Job Responsibility:• Made supply, food and beverage orders and prepared Sales reports.• Opened/Closed store and maintained store cleanliness• Greeting customers, provided information for specials and promotions, and setup advertisement displays for new incoming merchandise, beverages and bakery items.• Held coffee preparation demonstrations and assisted customers with selections of various coffee blends, teas, hot and cold espresso beverages, smoothies, and bakery items.• Supervised rotating shifts, stocking merchandise and bar-tended various hot and cold coffee beverages. Show less